Loan Exception Desk

Acra LendingIrvine, CA
$120,000 - $130,000Hybrid

About The Position

The Loan Exception Desk is responsible for overseeing the review, analysis, and approval recommendation process for mortgage loan exception requests within the Company's Non-QM lending platform. This role serves as a key risk management function, balancing loan production objectives with portfolio performance, investor guidelines, and regulatory requirements. The role requires strong credit judgment, deep knowledge of Non-QM lending, and the ability to structure solutions that support responsible lending while maintaining acceptable risk levels.

Requirements

  • DE, SAR, or equivalent mortgage underwriting certifications.
  • Experience working with private-label securitizations and institutional investors.
  • Background in portfolio lending or non-agency credit risk management.
  • Experience establishing and maintaining a formal exception approval framework.
  • Bachelor's degree in Finance, Economics, Business Administration, Accounting, or related
  • 8+ years of mortgage underwriting, credit risk, or lending experience.
  • 5+ years of Non-QM mortgage experience.
  • 3+ years of management or leadership experience.
  • Significant experience with delegated authority and credit exception approvals

Responsibilities

  • Review and evaluate loan exception requests outside published underwriting guidelines.
  • Assess borrower creditworthiness using compensating factors and holistic credit analysis.
  • Evaluate credit, income, asset, collateral, occupancy, reserve, and documentation exceptions.
  • Make approval, decline, or modification recommendations based on risk-adjusted decision-making.
  • Establish consistent risk assessment methodologies across loan programs.
  • Ensure exception decisions align with company risk appetite and portfolio objectives.
  • Analyze complex borrower scenarios, including: Bank statement loans, DSCR loans, Asset utilization loans, Foreign national loans, ITIN loans, Jumbo Non-QM transactions, Investor property financing.
  • Develop alternative structures to mitigate identified risks.
  • Collaborate with underwriting and sales teams to create viable lending solutions.
  • Maintain oversight of underwriting guideline exceptions.
  • Identify emerging risk trends and recommend policy revisions.
  • Monitor exception volume, approval rates, and loan performance.
  • Participate in credit policy committee meetings.
  • Maintain detailed records supporting all exception decisions.
  • Manage and develop a team of exception analysts and senior underwriters.
  • Provide guidance on complex credit scenarios.
  • Partner with Underwriting, Sales, Capital Markets, Secondary Marketing, Compliance, Quality Control, and Servicing.
  • Act as final escalation point for complex exception requests.
  • Produce and analyze exception tracking reports.
  • Monitor performance of approved exceptions against portfolio expectations.
  • Present exception trends and risk analyses to executive management.
  • Develop key performance indicators (KPIs) for exception management.
  • Ensure compliance with applicable federal and state mortgage lending regulations.
  • Support internal and external audits.
  • Maintain documentation supporting exception rationale and approvals.
  • Assist in preparation for investor, warehouse lender, and regulatory reviews.

Benefits

  • Medical
  • dental
  • vision
  • wellness programs
  • EAP counseling services
  • FSA & HSA
  • company sponsored life insurance for employee
  • voluntary life insurance for employee, spouse and child
  • AD&D Insurance
  • voluntary short-term and long-term disability
  • critical illness insurance
  • accident insurance
  • legal assistance
  • pet insurance
  • living will and trust preparation discounts
  • commuter program
  • annual walking challenge
  • employee appreciation events
  • monthly sales awards
  • free gym membership
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