Loan Entry Specialist

East West BankEl Monte, CA
Onsite

About The Position

East West Bank is currently seeking a Loan Entry Specialist. The Loan Entry Specialist will be supporting the Loan Processors who are responsible for reviewing loan applications for completeness and accuracy, verifying supporting income, asset and documentation. The applicant is expected to demonstrate a sense of urgency, willingness to work cooperatively with others, and be an effective team player whose primary focus is to service customers, since this position is their main point of contact.

Requirements

  • At least 2 years of computer experience, preferable with automated origination system
  • Strong customer service skills and ability to manage difficult conversations to a successful outcome and positive customer experience
  • Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.

Nice To Haves

  • Minimum 2 years of Experience in mortgage field a plus.
  • Excellent organizational skills (ability to prioritize) preferred
  • Excellent written and verbal communication skills preferred
  • Solid analytical and problem solving skills preferred

Responsibilities

  • Processes loan applications for Fannie Mae mortgage loans (e.g., opening escrow, ordering title reports, requesting information needed in order to complete loans)
  • Uses knowledge of title conditions to work with Mortgage Loan Officers, escrow/title, and customers to resolve pending conditions and stipulations
  • Obtains and reviews documents for compliance with loan conditions with the Mortgage Loan Offers (i.e., coordinates with buyers, sellers, title companies, escrow agents, surveyors and real estate agents to obtain additional documentation, complete loan submissions and perform closings)
  • Maintains system accuracy, issues proper disclosures as required by federal regulatory compliance and reviews rate lock and point objectives for accuracy
  • Performs other duties as assigned

Benefits

  • Sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.
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