Loan Documentation Specialist I/II/III/Senior

Bank of Hawaii • Honolulu, HI

4d

About The Position

This position is responsible for reviewing loan requests for completeness and accuracy to ensure compliance with product and Bank of Hawai‘i standards, updating and correcting application information in order to prepare the required loan documents, booking and disbursing all loans/lines, and performing posting booking quality control and SOX reviews. The role has multiple levels (I, II, III, Senior) with increasing responsibilities and experience requirements.

Requirements

• High school diploma or G.E.D.
• 0 to 2 years of college or equivalent work experience.
• Level I: Minimum 1 to 2 years in the banking industry, preferably in positions where general loan knowledge was gained, or equivalent work experience.
• Level II: Minimum 1 year loan documentation experience or 3 to 4 years in the banking industry with at least 2 years in positions with regular exposure to general consumer and business loans knowledge, or equivalent work experience.
• Level III: Minimum 3 years loan documentation or banking industry experience in positions where general consumer and business loans knowledge was gained, or equivalent work experience.
• Senior: Minimum 2 years of working experience with documentation experience in consumer and commercial, real estate, and government participated loans, and other complicated loans.
• Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, PowerPoint, and SharePoint) or similar software.
• Knowledge of or ability to use Bank software and systems.
• Working knowledge/understanding/ability to use the following computer programs and systems: IBS Insight, MeridianLink Consumer, Compliance Systems, Laser Pro, DocuSign etc.
• Good verbal and written communication skills sufficient to communicate with team members, question and respond comprehensibly to supervisors and managers.
• Ability to read, understand and follow detailed instructions.
• Must be an analytical, detail-oriented, self-starter who possesses the ability to learn quickly and adapt to changing technology.
• Able to work in a high volume deadline-important area.
• Flexible and able to adapt quickly to changing deadlines, priorities, procedures, etc.
• Able to work flexible hours including weekends and evenings as needed or assigned.
• Must be able to lift/push/carry up to 35 lbs. with assistance.
• Must demonstrate knowledge of lending including documentation and operational functions, regulatory requirements, and internal policies.

Nice To Haves

• Post High School education preferred.
• Consumer and Real Estate Loan documentation experience preferred (Level II).
• Consumer, Commercial, and Real Estate Loan documentation experience preferred (Level III).
• Familiarity with in-house documentation and loan processing and servicing systems preferred (Senior).

Responsibilities

• Reviews loan requests for completeness and accuracy to ensure compliance with applicable product and bank standards and regulatory requirements.
• Prepares and performs quality control reviews of necessary loan documents for signing using automated and non-automated processes.
• Audits executed documents to ensure all required documents are completed correctly and completely, reviewing for compliance with regulations such as Regulation Z, Customer Identification Program (CIP), customer due diligence (CDD), and Community Reinvestment Act (CRA).
• Prepares requests for imaging and books accounts to the bank’s core loan system.
• Disburses all loan proceeds, which may involve electronic fund transfers or preparation of cashier’s checks.
• Ensures funds are disbursed for the correct amount and posted to the correct account.
• Enters post-booking special instructions into the system prior to assigning the file for post-booking maintenance and SOX quality control reviews.
• Consolidates, reviews, and reconciles requests for information from branches and departments, including mortgage recordings and final reports to title companies and Bureau of Conveyances.
• Performs quality control reviews of recorded documents and title policies, working with title companies to resolve issues impacting the bank’s collateral.
• Performs posting booking maintenance and SOX quality control reviews by comparing signed documents and application information to the booked loan in the bank’s core loan system.
• Assists and supports the Department in achieving goals and objectives to create shareholder value while mitigating risk.
• Orders necessary documents from title companies, government agencies, and attorneys.
• Communicates with lending officers, staff, government agencies, and vendors to coordinate loan documentation and disbursements.
• Processes bulk loan bookings using batch processes or manual entry.
• Trains junior staff members and distributes daily assignments (Level III).
• Serves as a relief assistant during the absence of the supervisor (Level III).
• Prepares release of mortgages when required (Level III).
• Performs post-closing quality control audits on selected consumer loans (Senior).
• Completes re-verification of loan file documents, document review, compliance review (BOH, regulatory requirements), and credit and appraisal review (Senior).
• Reviews processes and procedures to ensure compliance, reports findings and exceptions, and escalates issues to management (Senior).
• Completes post-booking validations and quality assurance review in conjunction with applicable SOXs reporting controls (Senior).
• Complies with all applicable banking laws and regulations, including BSA/AML and suspicious activity monitoring and reporting (Senior).
• Completes and passes all job-specific compliance training curricula within required timeframes (Senior).
• Serves as the LaserPro and CSi resident expert (Senior).
• Communicates with LOBs, legal counsel, and Legal Division to recommend and resolve documentation and regulatory issues (Senior).
• Reviews, tests, and documents results of releases to ensure overall bank policy and regulatory compliance (Senior).
• Assists the Documentation Supervisor and Operations Manager in their absence (Senior).
• Performs all other miscellaneous responsibilities and duties as assigned.

Benefits

• Ensuring compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
• Delivering exceptional customer experiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED