Loan Documentation Coordinator

Lower•Columbus, OH

1d•Hybrid

About The Position

The Disclosure Analyst serves as both an initial and re-disclosure specialist for the various mortgage products and programs offered by Lower.com. This role is responsible for delivering accurate, timely resolutions to support both internal teams and client expectations. Success in this position requires strong attention to detail, efficiency, and the ability to work independently.

Requirements

Prior experience in mortgage processing, loan origination, closing, or quality control preferred
Strong verbal and written communication skills
Ability to manage multiple priorities and meet deadlines
Team-oriented with a collaborative mindset
Positive attitude and adaptability to change
Exceptional attention to detail
Professional under pressure and open to feedback

Nice To Haves

Encompass experience a plus
Experience with Encompass software preferred

Responsibilities

Accurately enter and manage loan data
Maintain up-to-date knowledge of Lower’s products and programs
Participate in ongoing training related to disclosure processes and procedures
Verify the accuracy of loan applications and supporting documentation
Review critical documents prior to issuing disclosures
Manage a pipeline of loan applications with efficiency and accuracy
Collaborate with loan originators to meet disclosure timelines and resolve issues
Support operational team members to uphold service and quality standards
Stay informed of state and federal documentation requirements
Generate and interpret compliance reports
Train sales staff on the electronic loan application process