Loan Document and Process Team Coordinator

Citi • New Castle, DE

12d • $78,080 - $117,120 • Onsite

About The Position

The Loan Document & Process Team Coordinator is a seasoned professional role. This position applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. It requires an in-depth understanding of how areas collectively integrate within the sub-function, as well as how to coordinate and contribute to the objectives of the function and overall business. The role involves evaluating moderately complex and variable issues with substantial potential impact, where the development of an approach or taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Good analytical skills are required to filter, prioritize, and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are essential. The role regularly assumes informal or formal leadership within teams and is involved in coaching and training new recruits. The individual's performance has a significant impact on project size and geography by influencing decisions through advice, counsel, and/or facilitating services to others in the area of specialization. The work and performance of all teams in the area are directly affected by the performance of this individual. The individual must be accountable, ethical, results-oriented, trustworthy, and credible. This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process. Activities will include independently processing and closing loans within a complex loan operations environment.

Requirements

• 5-8 years of experience
• Reasonable knowledge of Business Processes, Systems and Tools used in the Loan Process
• Demonstrate understanding of Loan Processes, Procedures, Products and Services
• General awareness of managing, preparing, and reviewing loan documentation
• Adequate ability to identify, mitigate, manage, resolve, and escalate risks and issues
• Awareness of risk types, policies and control measures and processes
• Comply with applicable laws, rules, and regulations, and adhere to Policies

Nice To Haves

• Bachelor’s/University degree or equivalent experience

Responsibilities

• Manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process.
• Independently process and close loans within a complex loan operations environment.
• Integrate a solid understanding of industry, business standards, and practices of loan documentation processes.
• Apply professional judgment, analytical thinking, and knowledge of data analysis tools and methodologies to make recommendations to senior management to support process improvement.
• Lead and provide guidance to a small team.
• Deal with most loan-related problems independently and have some latitude to resolve complex issues.
• Apply judgment when interpreting data, preparing reports, and present findings to management with recommendations based on identified trends and facts.
• Design and analyze complex reports often related to loan documentation processes to satisfy management requirements and support/control activities.
• Participate in and support the implementation of projects as assigned, applying project management skills to support initiatives.
• Interpret data and make recommendations for the launch of new products/services and upgraded platforms that loan documentation/processing functions.
• Demonstrate an understanding of the loan documentation processes to identify policy gaps and formulate policies to support the streamlining of related work processes.
• Minimize risk to the bank through a solid understanding of procedural requirements, providing solutions to reduce errors, and adhering to audit and control policies.
• Timely management, escalation, and resolution of all requests/inquiries/issues/errors related to loan documentation.
• Apply a solid understanding of how the team and area integrate with others in accomplishing the objectives of the sub-unit and the wider Operations group.
• Provide informal guidance and/or on-the-job training to new team members.
• Have direct interaction with external customers to disseminate or explain information.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level