Loan Disclosure Desk Specialist

East West Bank•El Monte, CA

About The Position

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.

Requirements

At least 2+ years of experience in mortgage disclosures, loan processing, or loan operations
High school diploma or equivalent required
Solid understanding of TRID, RESPA, TILA, and mortgage disclosure practices
Strong attention to detail and accuracy
Excellent time management and ability to meet strict deadlines
Strong organizational and multitasking skills in a fast-paced environment
Effective communication and collaboration skills with the ability to work effectively across cross-functional teams
Strong analytical and problem-solving abilities with the capacity to assess complex scenarios and identify effective solutions
Applicants must have legal authorization to work in the United States.

Nice To Haves

Bachelor’s degree preferred
Experience with Loan Origination Systems (e.g., Encompass) preferred

Responsibilities

Prepare and issue initial and revised loan disclosures, including Loan Estimates (LE), Closing Disclosures (CD), and other required documents
Ensure all disclosures are delivered within regulatory timelines in accordance with TRID, RESPA, and TILA guidelines
Performs detailed reviews of disclosure packages, including Loan Estimates, to verify fee accuracy and regulatory compliance prior to release to borrowers.
Monitor loan changes and generate redisclosures when required
Maintain detailed records of disclosure activity, including timing, delivery methods, and borrower acknowledgment
Collaborate with loan officers, processors, and underwriting teams to resolve discrepancies and ensure data integrity
Track and manage disclosure pipelines to meet service level agreements (SLAs) and deadlines
Identify and escalate issues related to compliance, document accuracy, or timing requirements
Maintains current knowledge of evolving regulatory requirements and investor guidelines to ensure ongoing compliance.
Support audits, quality control reviews, and compliance initiatives
Deliver a high level of service to internal and external stakeholders
Perform other duties as assigned