Loan Consultant - Englewood, CO
About The Position
Lending is hiring experienced sales professionals for Loan Consultant Positions. We are looking for full-time, career-oriented individuals who want to join a fun and energetic company. We offer a very competitive base pay plus a weekly bonus program. At iLending, we believe that success starts with a strong foundation of values. Our team is built on dependability, empowering one another to achieve greatness, and fostering transparency in everything we do. We're passionate about creating a people-focused culture where everyone feels valued, supported, and inspired to contribute their best. The role is performed in Office (not remote). We are looking for between 6 - 10 new team members to start their journey with us in our Englewood, CO office on Monday August 31st. Loan Consultants work directly with consumers to refinance their car loan into a lower interest rate or lower payment depending on the consumers� goals. This position is responsible for building rapport with consumers, asking probing questions, and offering ancillary products that fit the needs of any situation. Successful candidates are those that thrive in a fast-paced sales environment.
Requirements
- Call center experience; preferably in sales
- Strong orientation towards customer service
- Excellent verbal and written communication skills
- Demonstrated ability in overcoming objections
- Proficient in Microsoft Office products (Outlook, Excel, Word, PowerPoint)
- Ability to utilize dual monitors while navigating multiple systems
- Ability to build relationships within the department, across the company, and with outside partners
Nice To Haves
- Financial services or automotive background a plus
- College degree preferred
Responsibilities
- Contact consumers via inbound & outbound phone calls (No cold calling)
- Educate consumers on benefits of refinancing existing auto loans
- Educate consumers on benefits of ancillary products iLending sells
- Complete applications on behalf of interested consumers
- Analyze consumer�s situation and identify potential solutions
- Work with internal pricing analysts to find the best option for the consumer
- Present refinance options and offer ancillary products to consumers
- Assist consumers in gathering documentation to complete refinancing transaction
Benefits
- Medical
- Dental
- Vision
- PTO
- 401(k) match
- Health Savings Account(HSA)
- Dependent Care Flexible Spending Account
- Employer Paid Life and AD&D Insurance
- Supplemental Life and AD&D Insurance
- Employer Paid Short-Term and Long-Term Disability
- Paid Parental Leave
- Wellness Program
- Financial Wellness Program
- Tuition Reimbursement Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
