Loan Collections Specialist

First Guaranty BankHammond, LA
Onsite

About The Position

Great employees are essential to maintaining the confidence our customers place in us. FGB believes that our employees are our greatest asset as demonstrated in their professionalism and dedication. We encourage open communication and strive to cultivate an environment in which our employees will contribute new ideas and innovations that will help us excel. As we grow, we want YOU to join our team to help fulfill our mission of serving the banking needs in our local communities. Our full-time employees are eligible for amazing benefits including medical, dental, vision, and basic life/AD&D insurance, prescription drug benefits, long term disability, and salary continuance (short-term disability). In addition, they get paid holidays, paid vacation and sick leave, a tuition reimbursement program, 401k, section 125 cafeteria plan, and the opportunity to earn FGB stock grants. Apply today to enjoy these benefits and more! Position Summary The Loan Collections Specialist is responsible for the collection of assigned delinquent accounts for all types of loans.

Requirements

  • 1 year of experience in collections
  • Proficient in Word and Excel
  • Excellent phone etiquette
  • Ability to meet deadlines
  • Ability to handle difficult situations

Responsibilities

  • Contact borrowers with past due and charged off accounts by phone, mail, or in person to request payment.
  • Negotiate and recommend extensions or modifications to the Special Assets Manager as well as workout payment schedules with borrowers.
  • Review assigned accounts to determine if collection methods have been effective.
  • Recommend to Special Assets Manger account to review for special attention or intensified collection actions.
  • Maintain accurate and complete records on Past due accounts and collection actions.
  • Prepare reports regarding past due accounts and collection activities.
  • Ensure that loan collection actions on assigned accounts are appropriate and timely, and that established policies and procedures are observed.
  • Monitor loans in Bankruptcy.
  • Timely file all bankruptcy documents to ensure the bank’s position.
  • Prepare all necessary loan documentation to send to collection agents or attorney to initiate foreclosure or collection action.
  • Monitor status of all loans in foreclosure or collection.
  • Assist in the liquidation of repossessed assets and maintain files.
  • Assist in filing and maintain SA files and documents
  • Adhere to the BSA Policy and all other Bank Policies.
  • Other duties and responsibilities as may be assigned by supervisor.

Benefits

  • medical
  • dental
  • vision
  • basic life/AD&D insurance
  • prescription drug benefits
  • long term disability
  • salary continuance (short-term disability)
  • paid holidays
  • paid vacation
  • sick leave
  • tuition reimbursement program
  • 401k
  • section 125 cafeteria plan
  • opportunity to earn FGB stock grants
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