Loan Closer II - Home Equity
About The Position
The Loan Closer II provides support to Consumer and Mortgage Loan Processing through document preparation as it pertains to loan closings. The job works with closing agents to ensure necessary information is provided to complete the loan closing package. The Loan Closer II performs quality reviews and completes quality control analysis. This role works on a more independent basis with minimal supervision, receiving assistance from more experienced closers or managers with difficult questions and situations. The Loan Closer II prepares legal, regulatory, and custom closing documentation if applicable within established Company policies and procedures and applicable legal and regulatory guidelines. They review loan documentation prior to sending documents to closing agents to ensure completeness, accuracy, and compliance to state and federal lending regulations, consulting with more experienced staff as necessary to clarify or interpret regulations. The Loan Closer II works with closing agents to ensure necessary information is provided to complete loan closing packages while maintaining positive business relationships. They complete quality control analysis of standard and nonstandard loan documentation, ensure data integrity, and perform various functions related to the workgroup to avert losses and reduce undue risk. This role may act as a mentor and resource to Loan Closer I and may provide training to Loan Closer I. Additionally, the Loan Closer II answers phones to assist internal and external customers.
Requirements
- Associates Degree and/or Bachelors degree
- Mortgage Operations 2-4 Years loan documentation experience
- Consumer Operations 1+ years loan documentation experience
- Knowledge of applicable lending practices
- Ability to understand and apply processing procedures and processes
- Detail orientated with ability to audit and correct procedural errors
- Ability to maintain positive business relationships with partners, customers and agents
- Ability to handle heavy workload and meet stringent deadlines
- Ability to interact effectively with internal customers from various departments
- Working knowledge of Bank's loan products
- Excellent oral and written communication skills, with ability to interact effectively with all customers, both internal and external
- PC skills
- Excellent customer service skills
- Availability to work a variable schedule which may include nights and/or weekends
- Performing sedentary work – Continuous
- Performing multiple tasks – Continuous
- Operating standard office equipment - Continuous
- Responding quickly to sounds – Occasional
- Sitting – Continuous
- Standing – Occasional
- Walking – Occasional
- Moving safely in confined spaces – Occasional
- Lifting/Carrying (under 25 lbs.) – Occasional
- Squatting – Occasional
- Bending – Occasional
- Reaching forward – Occasional
- Concentrating for long periods of time – Continuous
- Applying common sense to deal with problems involving standardized situations – Continuous
- Reading, writing and comprehending instructions – Continuous
- Adding, subtracting, multiplying and dividing – Continuous
Nice To Haves
- Loan experience preferred
Responsibilities
- Prepares legal, regulatory and custom closing documentation if applicable within established Company policies and procedures and applicable legal and regulatory guidelines
- Reviews loan documentation prior to sending documents to closing agents to ensure completeness, accuracy and compliance to state and federal lending regulations, consulting with more experienced staff as necessary to clarify or interpret regulations
- Works with closing agents to ensure necessary information is provided to complete loan closing packages while maintaining positive business relationships
- Completes quality control analysis of standard and nonstandard loan documentation, ensures data integrity and performs various functions related to the workgroup to avert losses and reduce undue risk
- May act as mentor and resource to Loan Closer I
- May provide training to Loan Closer I
- Answers phones to assist internal and external customers
Benefits
- health and well-being benefits
- savings and retirement programs
- paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- banking benefits and discounts
- career development
- reward and recognition
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
