Loan Booking & Funding Manager

Seacoast Bank•Gainesville, FL

About The Position

The Loan Booking & Funding Manager leads associates responsible for loan booking and funding activities and coordinates consumer, mortgage, and marine loan servicing. The role handles complex booking and funding requests, workflow management, loan setup, and testing new or modified products and system enhancements. It also provides guidance and training, documents procedures, researches and corrects issues, and helps maintain accurate loan system and general ledger records. The manager supports Mortgage, Retail, Marine, and Alternate Banking booking and funding, including loan uploads or hand booking, monetary transaction balancing, tracking, follow-up, and coordination with branch personnel. The position also handles participated, syndicated, and specialty finance loans; draws and funding requests; payments to participating banks; investor reporting and remittances; loan extensions and payment due date changes; and loan re-amortization. The position responds to complex internal and external inquiries, maintains procedures and reports, reviews quality control items, supports audits and regulatory compliance, and oversees Business Continuity Plans and recovery procedures for areas of responsibility. The manager ensures the team receives annual awareness training on response strategies and recovery action plans and adheres to applicable AML/BSA, operational, audit, risk, security, and other regulated banking requirements. The position requires cooperation with employees across the organization, independent and team work under pressure, and meeting deadlines. Other duties and projects may be assigned.

Requirements

  • High school diploma or equivalent required.
  • Bachelor's degree in business, finance, or banking from a four-year college or university required.
  • Seven or more years of general banking experience.
  • Five to seven years of consumer loan servicing and mortgage loan servicing experience.
  • Three years of management experience in a position involving financial controls, loan documentation, and systems applications.
  • Flexible schedule with ability to work during hours of operations, including weekends and occasional non-bank operational hours.
  • Excellent written and verbal communication and interpersonal skills.
  • Ability to work independently and exercise a high degree of initiative.
  • PC proficiency with desktop, laptop, tablet, and smartphone devices, as well as Microsoft Office Suite software.
  • Ability to work independently and as part of a team under pressure and meet deadlines.
  • Adherence to legal, ethical, regulatory, and bank risk mitigation requirements, including required annual training.

Responsibilities

  • Lead the Loan Booking/Funding team in processes for Mortgage, Retail, Marine, and Alternate Banking booking and funding.
  • Upload loans through computer systems or book them manually when necessary; balance and process monetary transactions, track activity, and complete required follow-up.
  • Work with branch personnel to ensure accurate and timely booking of new loans.
  • Book participated, syndicated, and specialty finance loans, including maintaining files for modifications and extensions.
  • Process draws, request funding from participating banks, and remit payments to participating banks.
  • Provide assistance, guidance, and training to users of loan systems and operations; communicate system changes or problems to affected lending and customer service areas.
  • Report perceived weaknesses and problems requiring management attention.
  • Establish systems, procedures, and reports to control, balance, and monitor the accuracy of the loan system database and general ledger accounts.
  • Respond to internal and external inquiries about Booking/Funding department functions, especially unusual and complex matters; research problems, reverse payments when required, and make corrections.
  • Process loan extensions and payment due date changes; calculate and process loan re-amortizations upon lender or customer request.
  • Process investor reports and remit payments.
  • Review and clear items identified on quality control reports for loan tasks.
  • Prepare written correspondence in response to customer inquiries when applicable.
  • Ensure bank control rate indexes related to loans are updated on time.
  • Develop and maintain current and accurate procedures for primary duties; amend assigned procedures promptly when changes are requested.
  • Assist with department reports and review reports for department compliance, including loan balancing and booking quality control.
  • Adhere to applicable laws, regulations, bank policies, procedures, and ethical standards.
  • Maintain cooperation and rapport with employees to support accurate and efficient operations and service.
  • Participate in internal and external quality control and audit assessments, respond promptly and accurately to inquiries, and take immediate action to correct or resolve known issues.
  • Stay current on developments, best practices, and regulatory changes, including by seeking and participating in training.
  • Maintain and test Business Continuity Plans and Recovery Procedures for areas of responsibility; address and mitigate issues identified through testing or audits.
  • Conduct annual team awareness training on response strategies and recovery action plans.
  • Ensure adherence to AML/BSA requirements, operational and audit procedures, risk and control expectations, dual control, security, Business Continuity, and other regulated banking requirements.
  • Perform other assigned duties and projects.
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