Loan Assistant

State Bank of Southern Utah•Parowan, UT

2d•Onsite

About The Position

State Bank of Southern Utah is seeking a detail-oriented and organized Loan Assistant to play a critical role in helping customers achieve their financial goals. In this position, you will work closely with loan officers, loan processors, and customers throughout the lending process. Responsibilities include preparing loan documentation, coordinating closings, answering customer questions, and maintaining accurate records to ensure lending operations run smoothly. This is an on-site position located in our Parowan branch, and remote work is not available.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Ability to pass a credit and background check.
Strong organizational and multitasking abilities.
Excellent customer service and communication skills.
Sound judgment and attention to detail.
Ability to safeguard confidential information.
Comfort learning and using banking software and systems.
Ability to work independently while collaborating effectively with others.
Strong problem-solving and time-management skills.

Nice To Haves

1+ year of experience in lending, banking, mortgage, escrow, title, or a related financial services environment.
Experience with loan documentation and closing processes.
Understanding of lending regulations and banking policies.
Basic knowledge of credit analysis and financial statements.
Associate degree or equivalent combination of education and experience.

Responsibilities

Support loan officers and loan processors with loan applications, renewals, and documentation.
Review borrower files and verify required information and supporting documents.
Communicate with customers regarding loan status, documentation needs, and general inquiries.
Coordinate loan signings and closings while ensuring compliance with applicable regulations.
Order and track appraisals, environmental reports, title work, flood certifications, insurance documentation, and other required reports.
Review and manage documentation including credit reports, financial statements, UCC filings, vehicle titles, and collateral records.
Prepare loans for boarding and processing.
Process loan payments, advances, fees, and related transactions.
Maintain loan and collateral files, scan and archive documents, and ensure records remain accurate and complete.
Prepare correspondence for customers and outside agencies.
Perform loan maintenance activities within bank systems.
Stay current on lending regulations, policies, and procedures.
Assist with general branch support, including answering phones, greeting customers, and maintaining files.