Loan Administrator

First National Bank•Bellevue, OH

2d•Onsite

About The Position

The Loan Administrator is responsible for supporting the operational servicing, maintenance, balancing, and reporting of the bank’s loan portfolio. This role ensures accurate loan servicing activities across multiple loan products, regulatory reporting requirements, investor reporting obligations, and internal reconciliation processes. The position requires strong attention to detail, accuracy, and the ability to manage recurring deadlines ranging from daily to annual cycles.

Requirements

High School diploma or equivalent required.
Associate’s degree or higher in appropriate field preferred.
2-5 Years of experience in loan servicing, loan operations, or banking operations preferred.
Must be a self-motivated and focused team player.
Excellent verbal and written communication skills.
Ability to work well with various lending officers and external loan services vendors.
Strong Attention to Detail
Organization skills
Ability to work in a fast-paced environment
Handle multiple tasks
Proficient with MS Office programs and computer savvy
Willingness to learn and adapt quickly
Knowledge of basic accounting principles.
Familiar with bank documents.

Responsibilities

Handle automatic payment changes and updates
Process incoming mail related to loan servicing
Provide payoff quotes and requests to lenders, tellers, and customers
Support NSF, non-accrual payments, and ACH returns processing
Manage HELOC check reordering
Process lien and mortgage releases
Process construction loan draws
Handle ARM rate change notices, amortization schedules, and mailing
Maintain participation payments (incoming and outgoing)
Handle floor plan management, including payoffs and manual curtailment billing
Perform escrow analyses, including pulls, verifications, and releases
Process escrow distributions including taxes, flood, and hazard insurance
Maintain and troubleshoot escrow accounts
Track flood insurance compliance
Track and maintain hazard insurance requirements
Maintain PMI records and updates
Reconcile FNMA escrow reserves
Complete Fannie Mae reporting and reject resolution
Process Fannie Mae rate updates and sales reporting
Manage Farmer Mac reporting
Complete USDA and Farmer Mac semi-annual reporting
Process USDA reporting
Perform audits of selected investor or Secondary Market Loans
Perform loan control balancing
Complete general ledger reconciliations
Maintain credit card system updates including fraud alerts, travel notices, and inquiries
Support credit card customer service issues including fraud and disputes
Manage UCC assignments, releases, and continuations
Support collateral enhancement program reporting
Process lien releases and related documentation
Perform File Viewer document retrieval and printing through CSI system
Maintain loan servicing system administrative functions
Provide data for monthly board reporting
Support loan sales reporting used by executive leadership and HR
Process wires
Handle SBA payment processing
Support debt protection reporting and payments
Manage coupon book ordering
Support for Loan Processing and Loan Review
Performs other duties as assigned to support Loan Operations and Lending Department needs.