Loan Administrative Assistant II - Hernando, MS

Southern Bancorp•Hernando, MS

32d•Onsite

About The Position

Serves as administrative support to the loan officer. Performs various duties, including processing applications, preparing loan documents and general ledger tickets, and assisting with loan closings. Also prepares credit memos and assists the loan officer with past dues and exceptions.

Requirements

High school education or equivalent.
Minimum of three years of experience in banking or lending.
Must have or receive NMLS clearance.
Must be knowledgeable about the different types of loans and loan documents, including all commercial and agricultural loans.
Ability to prioritize workload to meet deadlines and work independently.
Requires great attention to detail, recall ability, and good organizational skills.
Strong customer relations skills and the ability to communicate effectively.
Ability to anticipate problems and use sound judgment and resourcefulness to resolve issues.
Strong computer skills, including proficiency with MS Office.

Responsibilities

Prepares and customizes various documents/forms/letters associated with loans; turndown letters, financial statements, release letters and liens on loans, amendments on real estate loans, transfer of title forms, Letters of Credit, etc., ensuring that bank policies and procedures, as well as compliance issues, are met.
Evaluates and proofs all setup sheets for accuracy and completeness prior to submission to Loan Processing.
Schedules customer appointments and conducts loan closings. Prepares loan disbursement checks. Provides all completed loan documents to loan administration in a timely manner.
Provides excellent customer service by answering customers' questions and concerns. Greets and directs all customers entering the area to their proper bank destination. Assists customers by notarizing documents.
Answers any incoming phone calls to the department as needed.
Provides walk-in loan customers with the appropriate application to suit their loan request.
Reviews applications for completeness and accuracy.
Pulls credit reports on all applications and renewals.
Creates and balances all loan tickets from the setup sheet data.
Proofreads new/renewed loan documentation and performs file maintenance for existing accounts.
Reviews loan exception reports and loan-to-value reports. Provides needed documentation to clear exceptions and corresponds with customers on behalf of the Loan Officer.
Assists the officer by reviewing past due and loans maturing lists. Sends letters to past due customers. Prepares setup documents for renewals and closes renewed loans.
Orders appraisals, title work, etc., to complete loan documentation.
Coordinates with title companies and the mortgage operations division to schedule closings and provide information.
May prepare loan advances on draw loans and follow up on past due loans.
Participates in a team effort to cross-sell other bank services and products.
Maintains a high level of cooperation and rapport with all officers and other employees.
Performs other related duties as required or assigned.

Benefits

401(k)/Roth plan with immediate eligibility and employer match up to 6%
Employee stock ownership plan
Discounted rate on primary home mortgage
Credit and housing counseling as well as free financial education tools available to customers and employees
No deductible medical insurance plan
Dental and vision insurance
Employer paid life and long-term disability insurance
Flexible Spending Accounts
Paid holidays and paid time off
Bonus plan
Opportunity for merit raises
Employee reward and recognition programs
Community service opportunities