Loadbuilder

Irving Oil • Saint John, NB

2d • Onsite

About The Position

As a Loadbuilder, you will schedule and support transportation resources to build efficient and cost-effective loads of liquid Irving Oil products. Your goal will be to utilize your strong time management and problem-solving skills to optimize assets, resources, and product utilization within established policies and procedures. Your success will be measured on your daily performance in executing committed deliveries while meeting internal and external customer expectations.

Requirements

• Strong communication skills with an ability to quickly build rapport and maintain relationships
• Problem solving/decision making skills as well as an ability to multi-task
• Computer literacy is required, good organizational skills, strong analytical skills, and good interpersonal skills
• Ability to work well with others is required
• Excellent customer service skills
• 5-10 years of experience in a customer service environment
• Experience in analytics or scheduling
• Work Experience Customer Service
• Diploma/High School Equivalent

Nice To Haves

• High school diploma or post-secondary education preferred
• Experience in the oil & gas industry considered an asset

Responsibilities

• Build safe, effective & efficient schedules daily, by applying learned knowledge of policies and procedures
• Analyze prior days’ loads for opportunities and make future adjustments as necessary
• Utilize technology to effectively gather and respond to requests for information for managers, technicians, and customers
• Take ownership and accountability in overseeing assigned geography
• Make difficult and time sensitive decisions to balance business objectives with customer needs
• Effectively forecast seasonal demands for products and resources
• Produce outcomes that demonstrate an understanding of financial impacts
• Effectively bring forward and implement recommendations to increase performance for continuous process improvement

Benefits

• Work onsite at our Crown Street location in Saint John, NB with access to our fitness facility
• Competitive Compensation – Including a parking allowance
• Flexible Benefits Plan - Including medical and dental benefits that are both in effect from day one
• Wellness Support – With 24/7 access to our Employee & Family Assistance Program
• Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED