Load Planner
Packaging Corporation of America•Wallula, WA
•Onsite
About The Position
The Load Planner coordinates the efforts to operate a portion of our trucking fleet within a designated area/customer group. Provides customer service and handles day-to-day customer inquiries, customer demands and requirements to maintain a steady flow of freight. Serves as the point of contact for customer shipping requirements, compliance with rates, order entry and preplanning trucks/drivers. Coordinates with other departments to enhance customer satisfaction.
Requirements
- 1+ years of experience in the transportation field; preferably as a dispatcher
- Knowledge of transportation industry laws, safety regulations, and general Trucking basics.
- PC skills including Excel, Word and Outlook
- Strong communication skills
- Time management & analytical skills
- Negotiation & decision making skills
Nice To Haves
- Bachelor’s degree related to transportation or business application.
- Experience with TMW dispatch system & Omnitracs satellites.
Responsibilities
- Manages designated customer account and their revenue base while coordinating traffic flows, freight allocations, quoting of rates and delivery/pick-up schedules.
- Responsible for accuracy of electronic order entry, effective communication with drivers, and conflict resolution.
- Controls the preplanning of trucks/drivers. Maximizes equipment utilization while ensuring customer shipping requirements are met.
- Review and analyze financial reports and take corrective action.
- Generate and communicate freight rates.
- Assist other load planners/departments/management in the supporting the larger PCA effort to satisfy our customers.
- Available all hours via cell phone (company phone provided).
Benefits
- competitive comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
