Load Planner

U.S. Xpress Enterprises, Inc.

2d•$47,300 - $71,000•Onsite

About The Position

Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S. Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!

Requirements

High school diploma or equivalent required.
1+ year in Operations including Customer Service, Fleet Management, or Load Planning required.
Knowledge of DOT hours of service and how they apply to a driver.
AS-400, XPM and Microsoft Outlook Experience required.

Nice To Haves

Work in a deadline driven environment preferred

Responsibilities

Match freight loads with the optimal driver based on review of available loads and available drivers
Prioritize loads by time schedule, special characteristics such as high value product or hazardous materials, and customer priority. Review list of drivers available to accept each load for proximity to pick up location, available hours under DOT regulations, home time and training requirements, and factors impacting driver retention.
Review ratio of available loads to available trucks for assigned region, area or customer and report the load balance to management daily.
Execute shift plans as directed by management.
Monitor AS400 and XPM system for new loads and monitor status of loads assigned to drivers using the AS400 system.
Coordinate with Fleet Management to resolve driver issues in route to prevent service failure to the customer.
Communicate service deviations to Customer Service in a timely manner.
Communicate freight needs and market changes with Customer Service and the Planning Manager.
Unassign loads, reassign loads and locate equipment to prevent service failure or minimize service failure impact.
Find equipment for drivers that break down
Coordinate with Fleet Management on daily availability and PTAs.
Respond to inquiry about load assignments and load status from Customer Service.
Search for missing trailers at customer locations and drop yards using the AS400 system.
Repowers per SOP
Bobtail requests per SOP
Emails per SOP
Monitor trailer pool requirements and yard checks
Be detailed and concise in the duties and expectations of the role
Collaborate in-person with all levels of the organization to harness collective intelligence of the workforce.
Attend all in-person meetings and trainings on recent developments, goals, and objectives. Participate in such discussions by offering input and advice.
Regularly engage remotely and in-person with customers and potential customers to establish rapport, open communication, and expectations.