Load Planner

UniGroup, C.A.•Fenton, MO

1d•Onsite

About The Position

The Logistics Specialist is responsible for developing and executing transportation solutions that maximize capacity usage across UniGroup’s agent network and brokerage operations. This role involves planning loads, dispatching shipments, and tracking orders from origin to destination to ensure on-time pick-up and delivery. This position supports day-to-day transportation planning and execution within a fast-paced, high-volume environment. The Logistics Specialist partners closely with agents, van operators, vendors, and customers to build efficient, multi-stop truckloads, optimize capacity, and solve complex logistical challenges. Success in this role requires strong problem-solving skills, attention to detail, and the ability to piece together moving parts to deliver reliable service and profitability.

Requirements

Bachelor’s degree in a related field or equivalent experience
2–3 years of experience in transportation, logistics, or a related field
Strong problem-solving skills with the ability “to put the pieces together” in complex scenarios
Ability to manage multiple priorities in a fast-paced, high-volume environment
Strong communication skills and willingness to pick up the phone and build relationships
High attention to detail, organization, and sense of urgency

Nice To Haves

Experience with load planning, dispatching, or carrier management
Familiarity with brokerage or third-party transportation environments
Exposure to transportation regulations and compliance requirements
Experience working with operational systems or TMS platforms

Responsibilities

Plan and approve orders to maximize available capacity, including building multi-stop truckloads that align timing, geography, and customer needs
Coordinate load tendering, shipment execution, and day-to-day operational communication to support timely and accurate delivery
Track shipments from origin to destination, proactively identifying issues and driving solutions to maintain service levels
Communicate regularly with agents, van operators, and carriers via phone and email to coordinate logistics and resolve challenges
Monitor shipment-level, carrier, and agent performance to support profitability and equipment utilization
Negotiate pricing and payment terms with carriers and members to support margin and service objectives
Ensure compliance with company policies, departmental procedures, and transportation regulations (including FMCSA/DOT)
Support a mix of freight types including LTL shipments, which includes commercial freight and specialized moves (e.g., medical equipment, trade shows, store fixtures)
Manage documentation processes including reporting, service paperwork, and operational tracking
Respond to quote requests, bundle and review orders, and support service execution for key customers
Partner with cross-functional teams to resolve complex issues using sound judgment and decision-making
Identify opportunities to improve workflows, processes, and service outcomes
Handle escalations and support team priorities as needed