Load Planner

Quality Carriers•Gary, IN
•Onsite

About The Position

Quality Carriers, Inc. is seeking an energetic, reliable Load Planner for its Gary, Indiana team. The position coordinates load planning and freight movement to maximize profitability and optimize terminal assets and resources. The Load Planner secures freight from outside sources and communicates regularly with customers and internal teams about tracking, process oversight, issues, successes, and dates. The role requires a self-motivated, detail-oriented person who can communicate effectively with internal and external customers, both verbally and in writing. The position may require being on call at times. This is a full-time position. Typical hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.; because operations run 24/7, hours are subject to change. Travel is approximately 5%, with occasional in-person training in Tampa, Florida, or other QC locations. The work takes place in a professional office environment and routinely involves standard office and computer equipment. The role operates in a safety-first environment.

Requirements

  • 2–3 years of experience in the chemical bulk transportation industry in a dispatcher or transportation operations position.
  • Current transportation market knowledge, including operating practices, industry structure and management organization, lanes, and rates.
  • Knowledge of customers’ businesses and products.
  • Knowledge of Quality Carriers’ and customers’ equipment.
  • Geographical expertise, including understanding mileage in relation to travel time and DOT and speed governance.
  • Good communication skills and ability to deal with people.
  • Knowledge of DOT requirements.
  • Experience with safety procedures.
  • Working knowledge of computers and software such as Word and Excel.
  • Strong analytical skills.
  • High school diploma or GED equivalent.
  • Ability to meet the physical demands of the role, including regularly and repetitively talking, hearing, sitting, typing, reaching, and grasping; potentially standing, walking, bending, kneeling, stooping, or crouching; and frequently lifting or moving items up to 20 pounds.
  • Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

  • Two-year business degree preferred.
  • TMW experience strongly preferred.

Responsibilities

  • Create daily schedules and arrange backhauls for terminal assets using available inputs, including driver calendars, yard checks, orders, and maintenance or driver out-of-service reports.
  • Work with terminal driver managers to match drivers to appropriate loads, optimizing drivers’ hours and meeting management’s revenue-per-day targets while accounting for transit times, customer requirements, and DOT Hours of Service.
  • Coordinate weekly with maintenance teams to plan preventive maintenance, federal inspections, and repairs, keeping trailers in good repair and compliant with applicable regulations and QC standards while reducing downtime.
  • Manage the end-to-end tank wash process for terminal-assigned equipment, including tank wash assignments, product compatibility confirmation, scheduling, purchase order coordination, and communication about estimated arrival times.
  • Monitor terminal freight assigned to the system reloadable and relay network to ensure it is proactively covered by the Central Scheduling and shared trailer pool team; coordinate internal coverage with those teams and terminal capacity when needed.
  • Track load-matching data and perform miscellaneous functions.
  • Perform projects and other duties as assigned.

Benefits

  • Medical insurance
  • Dental and vision insurance
  • Basic and voluntary life insurance
  • Short-term and long-term disability
  • Flexible Spending Account and Health Savings Account
  • Digital health through Recuro
  • Employee Assistance Program
  • 401(k) employer match
  • Roth retirement savings plan
  • Employee Stock Purchase Program (ESSP)
  • Additional voluntary benefits
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