LOA & ACCOMMODATIONS COORDINATOR – TEMP

Boot Barn•Irvine, CA
•$25 - $27•Onsite

About The Position

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other. At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community. Our vision is to offer everyone a piece of the American spirit – one handshake at a time. The LOA & Accommodations Coordinator supports the day-to-day administration of Boot Barn’s Leave of Absence and Accommodations programs. This position is responsible for maintaining accurate case records, communicating with Partners and leaders, coordinating documentation, and reviewing and approving routine leave and accommodation requests within established guidelines. The coordinator works closely with the Human Resources team to ensure timely case management, appropriate escalation of complex matters, and a consistent, Partner-focused experience.

Requirements

  • Strong communication, customer service, time management, organizational, and attention-to-detail skills.
  • 1–2 years of Human Resources, Benefits, or related administrative experience preferred; retail experience a plus.
  • Associate degree or equivalent combination of education and relevant experience preferred.
  • Familiarity with leave of absence and accommodation processes preferred.
  • Ability to manage multiple priorities, maintain accurate records, and consistently meet deadlines.
  • Proficiency in Microsoft Word and Excel; experience with ADP HRB or similar HR systems preferred.
  • Ability to handle sensitive and confidential information with professionalism and discretion.

Nice To Haves

  • retail experience a plus
  • experience with ADP HRB or similar HR systems preferred

Responsibilities

  • Provides administrative support for Leave of Absence and Accommodations, including maintaining accurate records and documentation in accordance with Company policies and applicable regulations.
  • Assists with partner and manager inquiries, providing clear, timely, and empathetic communication throughout the leave and accommodation process.
  • Reviews and approves routine, lower-complexity leave of absence and accommodation requests within established guidelines and delegated authority, escalating complex, sensitive, or higher-risk cases to the appropriate Human Resources team member as needed.
  • Maintains and updates leave and accommodation case records, tracking documentation, deadlines, and case statuses.
  • Assists with routine audits of leave and accommodation records to support data accuracy and reporting.
  • Assists with the processing and tracking of state statutory disability claims, including collecting and submitting required documentation.
  • Demonstrates a high level of quality work, attendance, and professional appearance.
  • Demonstrates professionalism in communication, attitude, and teamwork with customers, peers, and management.
  • Follows applicable local, state, and federal regulations, as well as Company policies, procedures, and practices.
  • Performs other duties as assigned by management.

Benefits

  • Competitive hourly rate.
  • Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
  • Paid Time Off plan for year-round Boot Barn Partners.
  • Flexible schedules and work/life balance.
  • Opportunities for growth at every level – we are opening 50+ new stores each year.
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