LMS Administrator

World Wide Technology Healthcare Solutions • Jenks, OK

23d • $62,000 - $78,000

About The Position

This position reports to the Supply Chain Training team and serves as the primary administrator for the Cornerstone Learning Management System (LMS) for WWT's Global Operations division. The LMS Administrator manages daily system operations, including but not limited to creating and maintaining learning assignments, courses, events, sessions, and reports, while ensuring content and data remain accurate and up to date. The role also supports LMS requests and projects from other Global Operations teams, coordinated through Supply Chain Training. In addition to daily execution, this position handles high-level system management such as auditing, cleanup, and documentation of LMS processes to maintain consistency and best practices. Success in this role requires strong problem-solving skills, attention to detail, and a solid understanding of Global Operation's data hierarchy to accurately manage user groups, learning structures, and reporting. The LMS Administrator works closely with HRIS, IT, and other LMS administrators to keep the system reliable, efficient, and aligned across the organization.

Requirements

• Bachelor’s Degree in Arts/Sciences (BA/BS) Related Field preferred
• A minimum of 2 years' progressive experience in a related field required
• Hands-on experience administering and managing Cornerstone Learning Management System (LMS)
• Strong attention to detail and organizational skills with the ability to manage multiple priorities and projects.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Excel and reporting tools; ability to generate, interpret, and analyze data for actionable insights.
• Solid understanding of LMS functionality, configuration, and user experience principles.
• Ability to troubleshoot user issues and provide timely support or escalation.
• Proactive, solutions-oriented mindset with curiosity to explore new LMS features, tools, and automation opportunities.
• Strong collaboration skills; able to work effectively with cross-functional teams
• Demonstrated integrity, adaptability, and accountability in managing system data and user experience.
• Embraces change, has passion, strong work ethic, a can-do attitude, fosters teamwork, and displays honesty and integrity in all situations
• This role includes assignment of work for specific WWT customers. Some customers have specific on-boarding requirements, including background check and drug testing requirements that go beyond WWT’s requirements. Ability to meet these requirements may be necessary for continued employment, depending on the needs of the department.

Responsibilities

• Manage the day-to-day operation, configuration, and data management of the Learning Management System (LMS) to support training needs for the Supply Chain Training Team and the Global Operations organization as a whole.
• Create, execute, and manage training assignments, courses, events, and sessions to ensure accuracy, alignment, and appropriate targeting for audience needs.
• Upload and configure training content, curricula, checklists, assessments, and knowledge checks, etc..; perform end-to-end testing to ensure functionality and quality.
• Build and maintain organizational structures, user groups, and learning cohorts that reflect Global Operations hierarchies and business needs.
• Develop expertise in the Global Operations data hierarchy and role structures to accurately design, assign, and report on learning activities across teams and functions.
• Build, schedule, and analyze standard and custom reports to track completion, compliance, and performance trends; share insights and recommendations with leadership.
• Provide guidance and hands-on support to content owners, facilitators, and system users on an as-needed basis to improve understanding, adoption, and correct system utilization.
• Establish and manage an audit and maintenance schedule to review course content, training assignments, and user data; perform regular system cleanup and validation to ensure data accuracy.
• Develop and maintain LMS Standard Operating Procedures (SOPs), job aids, and best practices to ensure consistent and compliant use of the system across the Supply Chain and Global Operations organizations.
• Troubleshoot and resolve complex LMS issues such as incorrect audience assignments, dynamic group or hierarchy errors, or broken training configurations; identify root causes and implement corrective actions in coordination with HRIS or IT as needed.
• Evaluate and explore new LMS features, tools, and automation capabilities to enhance efficiency, user experience, and reporting insights.
• Collaborate cross-functionally with HRIS, IT, and other LMS administrators on updates, enhancements, data integrations, and system communications as needed.
• Manage and prioritize multiple LMS projects simultaneously, ensuring deliverables meet business needs, timelines, and quality standards.
• Stay informed on LMS updates, releases, and best practices to proactively recommend process and system improvements.
• Troubleshoot user issues, including incomplete courses or errors within assigned content; provide timely support or escalation when needed.

Benefits

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees