LMS Administrator

INCOG BioPharma Services•Fishers, IN

5d•Onsite

About The Position

This position is heavily LMS-focused. You will take ownership of the day-to-day training administration within our LMS (currently an object-oriented database; Veeva/LMS experience is a strong bonus). Your work will ensure the system runs efficiently, training records remain accurate, and all training transactions are executed consistently and in compliance with GxP expectations. You will build curriculum, set up scheduled classes, manage training assignments, upload and version training content, and maintain documentation needed for audits and compliance. In addition, you will support content creation and occasionally deliver instructor-led training as needed.

Requirements

Experience with LMS administration or eQMS/eLMS systems.
Comfortable working with object-oriented databases or structured system setups.
Strong organizational skills and high attention to detail.
Experience with onboarding and/or instructional design.
Ability to manage multiple transactions and keep training records accurate.
Clear and confident written and verbal communication.

Nice To Haves

Experience with Veeva Vault or Veeva LMS .
Experience in a pharma, biotech, or other regulated industry .
Background in adult learning principles or instructional design.
Experience supporting training in aseptic or GMP environments.

Responsibilities

Take ownership of the transactional training work in the LMS.
Create and maintain curricula, training plans, and scheduled classes.
Upload, version, and manage training documents and SOPs.
Assign training, track completions, and monitor overdue items.
Run reports and support compliance audits with training records.
Troubleshoot LMS issues and help improve system workflows.
Manage training “transactions” such as: Role changes Retraining requirements Content updates User access
Assist with content creation, job aids, and training materials.
Deliver onboarding sessions and small group training as needed.
Help design and improve the training curriculum and learning paths.
Partner with business leaders to understand training needs.
Support continuous improvement in training processes and documentation.