Living Room Back Server

The Dewberry Charleston•Charleston, SC

55d•Onsite

About The Position

The Back Server will collaborate with all areas of the restaurant to help take the Food and Beverage department and guest experience to the next level. The focus of this role will be to serve as a link between the guests and their server. This role will contribute by supporting all aspects of the Front of House service to maintain The Dewberry standard. The Dewberry is a 2022 Condé Nast Traveler Gold List award recipient for Best Hotel in the World, located in the heart of downtown Charleston, bordering Marion Square, just steps from the shopping and dining on King Street, Museum Mile and The Gaillard Center. Offering 153 thoughtfully appointed rooms, world-class service and unparalleled views, The Dewberry occupies the former L. Mendel Rivers (circa 1964) federal building and pays homage to Charleston’s century architectural splendor. The hotel features several event spaces along with the nationally celebrated cocktail program at the brass bar in The Living Room, the whimsical cocktail lounge Citrus Club, treatments at our urban oasis, The Spa, the curated boutique The Shop as well as The Fifth Avenue Club by Saks Fifth Avenue. The Dewberry is known among teammates, guests, and the community as a leader in the field of hospitality. As a brand, The Dewberry teammates, experience, and brand are authentic, humble, and innovative operators driven to anticipate needs and exceed expectations.

Requirements

Dependable work ethic and a positive attitude
Consistent punctuality with regular and reliable attendance
Ability to work nights, weekends, and holidays
Detailed knowledge of all state and federal safety standards related to food service
Ability to multi-task and complete assigned tasks to ensure a smooth service
Ability to demonstrate excellent verbal communication skills
Ability to stand for extended periods of time
Ability to bend, balance, stoop, kneel, crouch, twist, stretch, or reach
Ability to work in a hot, humid, and noisy environment
Ability to push or pull up to 50 pounds

Nice To Haves

High school diploma/GED preferred

Responsibilities

Assist servers in their set-up, service, and clean-up tasks
Assist bartenders and servers with making espresso/coffee drinks
Deliver food trays from kitchen to tables
Pull liquor from storage room based on bartender requisitions
Make syrups for bar service
Remove soiled dishes and empty glassware from table to the dishwashing area
Collect soiled linen from dining room; transfer to the linen pick-up area
Polish glassware and silverware for service
Attend pre-service training (line-up meeting)
Retain detailed knowledge of all food items sold
Move tables and chairs as needed for the next guest
Re-set tables after a guest has dined
Clean up spills, broken service ware, and other similar problems during service with minimal disruption to guests
Dispose of waste as needed and after service
Clean and break down back area after service and re-set for the next day
Maintain safe and sanitary service stations
Ensure all guest and service areas are kept clean, organized, and sanitary