Living Donor Navigator - Kidney Pre-Transplant (grant funded)- Augusta, GA

Wellstar Health System

8d•Onsite

About The Position

The living donor navigator is a member of the kidney transplant team who will work with prospective transplant candidates and living donors. Their goal is to provide support to candidates by helping them identify and utilize their own Living Donor Champions to seek and engage potential living donors. The living donor navigator will work closely with living donor candidates to educate and improve overall donor comfort with the process, serve as a liaison for any questions or concerns throughout the donor evaluation, provide resources and education to living donors and serve as on-site guides throughout evaluation testing. The position will assist physicians and nurses with moving living donors through the continuum of care by scheduling appointments, making appropriate referrals and navigating criteria based scheduling.

Requirements

High School Diploma General or GED General or Associates General-Preferred
Minimum 2 years healthcare setting, patient scheduling or care coordination.
Strong verbal and written communication skills
Strong Customer Service competency

Responsibilities

Support living donor candidates throughout all phases of donation
Provide donors with education and resources specific to donor needs
Provide guidance to transplant candidate and candidates support system to identify living donor champion(s)
Assist with marketing to include social media and media coverage
Guide donors through onsite evaluation testing
Assist with moving live donors through the evaluation process offsite
Assist donors with aid applications
Schedule patient appointments/ consults
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.