Live Ops Manager

2KKirkland, WA
Onsite

About The Position

Cat Daddy Games is seeking a Live Ops Manager to create and execute the day-to-day monetization strategy of WWE SuperCard. We are looking for an individual who has a passion for games and can manage live events from the initial design to final release while remaining focused on the best possible player experience. The Live Ops Manager makes real-time decisions that influence the economy and engagement of the game while charting the course forward with careful planning. The ideal candidate is dependable, self-motivated, and persistent in ensuring successful plan execution. This is an individual contributor role and focuses primarily on management of the in-game store and event calendar, along with designing new formats and themes for future Live Ops.

Requirements

  • Proven experience in mobile application design.
  • Experience with applied mathematics and in-app economies is desired.
  • Solid understanding of the mobile app landscape from a design perspective, including economies, data analysis, and back-end environments.
  • Demonstrated experience using bespoke tools and content management systems to drive, schedule and execute live ops events and content.
  • Proficiency in Microsoft Excel and Google Sheets, specifically in formula creation and management.
  • Strong communication & presentation skills (verbal and written).
  • Ability to produce effective design documentation.
  • Must value operating in a collaborative and cooperative environment.

Responsibilities

  • Develop daily in-game content plans, including events, sales, and promotions to drive consistent and sustainable growth in engagement and monetization.
  • Own the day-to-day live ops calendar and work with other members of the Live Ops team on economy balance, sustainability, and player engagement.
  • Communicate ideas to stakeholders, integrate feedback and direction, and drive the implementation of approved plans.
  • Tune and balance gameplay and monetization systems based on qualitative and quantitative data analysis.
  • Be a community advocate. Listen to Community sentiment and react when necessary.
  • Develop measurable criteria to determine success of an event and utilize findings in subsequent releases.
  • Monitor key player metrics on a real-time basis to determine user trends and behavior.
  • Recognize and stay abreast of trends, patterns, and consumer preferences in mobile gaming.

Benefits

  • medical
  • dental
  • vision
  • basic life insurance coverage
  • 14 paid holidays per calendar year
  • paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program
  • up to 10 paid sick days per calendar year
  • paid parental and compassionate leave
  • wellbeing programs for mental health and other wellness support
  • family planning support through Maven
  • commuter benefits
  • reimbursements for fitness-related expenses
  • 401(K) plan
  • Employee Stock Purchase Program
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