Live Event Technician

CTI•Houston, TX
•Onsite

About The Position

CTI has been a leading audiovisual provider since we began in 1988. Our mission is simple: to provide a fantastic customer experience. At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don’t fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest show up to work each day ready to have fun and employ their passion for and knowledge of technology in everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high-end AV and Conference Solutions. So, what are we looking for? We are looking for a Live Event Technician whose attitude, skills, and work ethic will embody our mission “to provide a fantastic customer experience.” Somebody who is passionate about AV. We take pride in employees known in the industry as customer-focused problem-solvers who can get the job done.

Requirements

  • High School Diploma or equivalent.
  • Customer Service Experience: A must! Our customers are #1, and we need someone who is committed to providing an exceptional experience before, during, and after every event.
  • Attitude and Aptitude: Are key! We need someone who is eager to learn, adaptable, and ready to tackle new challenges in a fast-paced live event environment.
  • A willingness to learn: Most important of all. We value candidates who bring strong foundational skills in one production discipline and a desire to continue developing their expertise across lighting, rigging, audio, and video technologies.

Nice To Haves

  • Lighting Experience: At least 2 years of experience programming, operating, and troubleshooting professional lighting systems, intelligent fixtures, lighting consoles, and event lighting designs is highly valued.
  • Rigging Experience: At least 2 years of knowledge of weight load assessments, chain hoists, trussing systems, crank lifts, and event rigging practices is highly desirable.
  • Rigging certification is a plus but is not required.
  • Design Software: Experience with Vectorworks, AutoCAD, or similar event design software is preferred. Training can be provided for candidates with related experience.
  • Audio Experience: A plus. Experience with professional loudspeaker systems, wireless microphones, digital audio networking, and live sound reinforcement is beneficial.
  • Video Experience: A plus. Experience with projection systems, cameras, video switchers, LED video walls, and video processing systems is highly valued.
  • Live Event / Production Experience: Preferred. Candidates with backgrounds in lighting, rigging, concert production, theater production, convention centers, corporate events, or audiovisual event support are encouraged to apply.
  • Equipment Operation: Experience operating scissor lifts and boom lifts is a plus. Training and certification opportunities are available for the right candidate.

Responsibilities

  • Work with the production team to ensure that all clients receive equipment and technical support as needed while providing a fantastic customer experience.
  • Provide support for live events, productions, and satellite locations as needed.
  • Set up, operate, and tear down audiovisual equipment in conference centers and event venues, including audio, video, projection, video walls, lighting, staging, and rigging systems.
  • Assist with lighting design, programming, and operation for live events using professional lighting consoles and intelligent fixtures.
  • Create and maintain lighting and rigging plots using Vectorworks or similar design software.
  • Support rigging operations by developing plots, assessing equipment loads, coordinating truss layouts, and serving as an on-site rigging supervisor when required.
  • Work with chain hoists, trussing systems, crank lifts, and other production equipment in accordance with safety standards and venue requirements.
  • Support video production needs including projection, camera systems, video switching, and LED video wall deployments.
  • Assist with audio system setup, operation, troubleshooting, and distribution for live events.
  • Work closely with internal and external customers to determine event requirements and provide exceptional onsite support throughout the production process.
  • Maintain accurate inventory records and assist with equipment maintenance, organization, repairs, and warehouse operations.
  • Check in rental returns, inspect equipment for damage and proper operation, clean equipment, and return items to inventory.
  • Assist with inventory control and warehouse management/organization.
  • Other duties as assigned.

Benefits

  • Competitive hourly rate (DOE)
  • Employer-matched medical and dental insurance (available after 60 days of employment)
  • Employer-matched 401 (k) up to 3% (after 6 months of employment)
  • Bonus eligibility that is based off a results-oriented incentive plan (after 3 months of employment)
  • A graduated PTO program, all major holidays off, as well as three “floating” holidays, available upon your first day of employment
  • Special gifts for significant life events, such as marriage, the birth of a child, and buying a house.
  • Cell phone reimbursement plan.
  • Long and Short Term Disability 100% paid by CTI.
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