Live chat Support
Jobs for Humanity•Raleigh, NC
About The Position
As a Live Chat Support Representative at FMI Corporation, assist customers and clients through online chat by answering questions, providing accurate information, and helping resolve concerns. The role aims to provide excellent customer service and maintain positive relationships with clients.
Requirements
- Good written communication skills.
- Basic computer and typing skills.
- Patience and attention to detail.
- Problem-solving abilities.
- Ability to work independently and as part of a team.
Responsibilities
- Respond to customer inquiries through live chat.
- Provide information about the company's services.
- Assist customers with questions and concerns.
- Resolve issues professionally and promptly.
- Maintain accurate records of customer interactions.
- Ensure customer satisfaction through clear and polite communication.
Benefits
- Competitive salaries
- Comprehensive health and dental insurance
- Generous paid vacation
- Flexible work arrangements
- Retirement savings plans
- Professional development opportunities
- Paid certifications
- Modern IT equipment
- Performance bonuses
- Family support benefits
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
