Litigation Specialist - REMOTE
About The Position
K2 Claims Services, LLC (“K2 Claims”) is seeking an experienced Litigation Specialist to manage a caseload of disputed and litigated claims, with a primary focus on first-party homeowner property disputes and lawsuits. As a third-party administrator (TPA), K2 Claims services specialty programs across property, general liability, auto, professional liability, and workers’ compensation. This role is central to resolving the most contested matters in our book—driving litigated files, appraisal demands, and complex disputes to efficient resolution. It is an opportunity to join a well-established, growing company and help build a world-class TPA.
Requirements
- 5+ years handling first-party property claims, with demonstrated experience managing litigated files and disputed claims.
- Working knowledge of the appraisal process and appraisal demands, and familiarity with mediation, arbitration, and other dispute resolution mechanisms.
- Proven ability to manage complex, high-exposure claims and coordinate effectively with defense counsel.
- Previous experience in a TPA or insurance carrier environment handling diverse programs.
- Ability to obtain and maintain all required state adjuster licenses.
- Skilled in Microsoft Word, Excel, and Outlook.
- Excellent verbal and written communication skills with a dedicated focus on customer service.
- Must be flexible for occasional business travel for training, mediations, and/or trials.
Nice To Haves
- Homeowner first-party property litigation experience is strongly preferred.
- Knowledge of liability claims and risk transfer principles is a strong plus.
- A California adjuster’s license is preferred.
- Bachelor’s degree is preferred.
Responsibilities
- Manage first-party property lawsuits and litigated files from referral through resolution—selecting and directing defense counsel, establishing litigation plans and budgets, monitoring case strategy, and providing settlement authority.
- Manage primarily homeowner first-party property disputes in strict accordance with state-specific insurance regulations and K2 Claims’ Best Practices.
- Respond to and manage appraisal demands, including appointing appraisers, participating in umpire selection, and resolving valuation and scope-of-damage disputes through the appraisal process.
- Drive complex claims toward resolution through negotiation, mediation, arbitration, and appraisal, minimizing exposure and expense.
- Analyze policy coverage and draft detailed reservation of rights and/or coverage declination letters.
- Verify facts of loss by obtaining statements, analyzing documents, and evaluating damages.
- Prepare comprehensive reports for senior management and clients regarding claim status, recommended reserves, and strategic plans of action.
- Effectively negotiate settlements within assigned authority.
- Where applicable, analyze liability exposure, evaluate risk transfer options, and determine insurance priority.
- Identify and refer appropriate claims to subrogation or the Special Investigation Unit (SIU).
Benefits
- Medical, dental, and vision coverage with no waiting period.
- Competitive base salary plus a bonus plan.
- 401(k) with employer match.
- Generous paid time off, available starting in your first year.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
