Litigation Services Analyst - Corporate Claims
About The Position
The Litigation Services Analyst supports oversight of outside counsel legal expenses and billing activities across Great American Insurance Group. The position reviews legal invoices for compliance with company billing guidelines, analyzes litigation expenses, addresses billing discrepancies, and works with law firms and internal claims professionals to resolve issues. It connects outside counsel and claims teams while helping ensure legal services are billed accurately, consistently, and appropriately. This is a fully remote position supporting Corporate Claims, which provides shared services and expertise across the organization’s claims operations.
Requirements
- Juris Doctor degree from an accredited law school; candidates with substantial relevant paralegal and legal billing experience may also be considered based on business needs.
- Relevant experience within a law firm, litigation environment, insurance claims organization, or legal operations function.
- Strong analytical skills and attention to detail, including the ability to evaluate complex invoices and make well-supported billing decisions.
- Strong written and verbal communication skills, including the ability to professionally navigate billing disputes and work effectively with attorneys, claims professionals, and other stakeholders.
- Applicants must be authorized to work in the United States without the need for current or future employment visa sponsorship.
Nice To Haves
- Experience with hourly legal billing, invoice review, litigation expense management, or outside counsel billing.
- Knowledge of legal terminology and litigation processes.
- Property and casualty insurance experience.
- Experience with legal billing platforms such as Legal Tracker, TyMetrix, CounselLink, or similar systems.
Responsibilities
- Review outside counsel invoices for accuracy, reasonableness, and compliance with established legal billing guidelines.
- Analyze attorney hours, expenses, staffing, and billing practices to identify overbilling, duplicate work, and noncompliant charges.
- Apply appropriate billing adjustments and document decisions based on established guidelines and supporting information.
- Review and resolve billing appeals and disputes submitted by outside law firms.
- Partner with outside counsel and claims professionals to address billing questions, discrepancies, and litigation expense matters.
- Monitor litigation expenses and identify trends, exceptions, and opportunities to improve legal cost management.
- Prepare and analyze reports related to legal spending, billing activity, and outside counsel performance.
- Support the administration and effective use of legal billing platforms and related processes.
- Promote consistent application of legal billing practices and guidelines across supported business units.
- Maintain knowledge of legal billing practices, litigation trends, and property and casualty insurance concepts.
Benefits
- Medical, dental, and vision coverage for full-time employees.
- Wellness plans.
- Parental leave.
- Adoption assistance.
- Tuition reimbursement.
- Paid time off for full-time and eligible part-time employees.
- Paid holidays for full-time and eligible part-time employees.
- 401(k) plan with company match for full-time and eligible part-time employees.
- Employee stock purchase plan for full-time and eligible part-time employees.
- Commuter benefits for full-time and eligible part-time employees.
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What This Job Offers
Job Type
Full-time
Education Level
Ph.D. or professional degree
