Litigation Paralegal Team Lead

Isaacs & Isaacs PSC•Louisville, KY

About The Position

Isaacs & Isaacs is seeking an experienced Litigation Paralegal Team Lead to lead, mentor, and support a high-performing litigation team. This hands-on leadership role oversees litigation case management, develops team members, improves workflows, and helps ensure clients receive attentive, high-quality service. The Team Lead works closely with the Litigation Manager and collaborates with other department leaders to move cases forward efficiently while maintaining firm standards for quality and client service. The role requires personal injury litigation knowledge, particularly in Kentucky law, and the ability to work in a fast-paced environment while supporting casework and team operations. The position may require working up to 45 hours per week.

Requirements

At least 4 years of experience in Kentucky personal injury law, with a strong emphasis on litigation.
Demonstrated ability to lead, motivate, and hold team members accountable for results.
Strong understanding of personal injury litigation, medical records, evidence gathering, liability, damages, and case progression.
Excellent written and verbal communication skills.
Strong interpersonal skills, including the ability to build relationships, resolve conflicts, and foster teamwork.
Exceptional organizational skills and attention to detail.
Ability to prioritize competing demands and manage multiple cases and deadlines.
Proactive approach to identifying problems, developing solutions, and driving continuous improvement.
Commitment to client service, professionalism, confidentiality, and ethical standards.
Ability to work in a fast-paced, results-driven environment.
Ability to work up to 45 hours per week.

Nice To Haves

Previous leadership, supervisory, or team mentoring experience.
Experience training employees, developing work instructions, and establishing best practices.
Experience monitoring performance, conducting performance reviews, coaching employees, and documenting performance concerns.

Responsibilities

Provide day-to-day leadership, guidance, and support to a team of litigation paralegals.
Train and mentor new and existing team members on litigation procedures, best practices, and firm expectations.
Develop team members' skills in evidence gathering, insurance claims, medical record reviews, liability assessments, damages evaluations, and litigation processes.
Conduct team meetings, case reviews, and coaching sessions to promote accountability, professional growth, and knowledge sharing.
Provide performance feedback, conduct performance reviews, document performance concerns, and support corrective action when needed.
Oversee litigation case progression to ensure files move forward timely and efficiently.
Monitor workloads, prioritize assignments, and identify potential bottlenecks.
Ensure team members meet deadlines, follow established procedures, and maintain accurate case documentation.
Support casework and provide coverage when team members are out of the office.
Identify opportunities to improve processes, strengthen workflows, and increase departmental efficiency.
Help ensure clients receive consistent communication, timely updates, and compassionate support throughout litigation.
Help team members navigate challenging client situations and resolve escalated client concerns.
Reinforce a client-first culture built on communication, empathy, accountability, and results.
Track team performance, productivity, case progress, and key performance indicators.
Provide regular reporting and updates to the Litigation Manager regarding team performance and operational challenges.
Identify performance trends and implement strategies to improve results.
Partner with other team leads to create consistency and improve overall department performance.