Litigation Legal Assistant

DeMayo Law Offices, LLP • Charlotte, NC

5d

About The Position

Join us in the fight for what’s right! DeMayo Law Offices is seeking a Litigation Legal Assistant responsible for providing administrative and clerical support to Attorneys and Paralegals by ensuring the completeness and organization of the client files.

Requirements

• At least 1 year of Personal Injury legal administrative experience preferred
• Must be self-motivated and demonstrate initiative to complete duties without supervision
• Excellent organizational skills and ability to multi-task while maintaining high attention to detail
• Ability to prioritize job responsibilities to accommodate an ever-changing, fast-paced environment
• Knowledge of Microsoft Windows/Office and ability to learn and use various software programs

Nice To Haves

• Bachelor's degree preferred; however, a combination of education, certifications and experience may be considered
• Experience using Litify software preferred

Responsibilities

• Setting up accurate, timely and complete client case files
• Investigating and confirming insurance coverages and opening claims with insurance companies
• Sending out letters and documentation, such as letters of representation
• Accident report retrieval from the DMV or associated police agencies
• Reviewing documents to ensure accuracy and completeness and obtaining missing information to complete files
• Serving as a backup for client calls when the Case Manager/Paralegal is not available to take the call
• File reviews and documentation of items that may be of extra importance
• Providing exceptional customer service to our internal and external clients
• Assisting the lead Case Manager/Paralegal with a high volume of cases
• Keeping case files updated on client medical treatment and processing provider referrals to specialists
• Escalating any notifications of denials to the department supervisor for review and further action
• Processing withdrawals and terminations and printing and mailing demand packages
• General office duties such as scanning, attaching, sending certified mail and data entry
• If bilingual, may also assist with translating for Spanish-speaking clients

Benefits

• Competitive salary
• Medical, dental, and vision insurance
• Base life insurance paid by the firm plus supplemental option
• Short and long-term disability paid by the firm
• 401(k) with match
• PTO, plus holidays and paid volunteer time off
• Education and gym reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level