Litigation Intake Specialist

Servicing•Greenville, SC

19h•Onsite

About The Position

The Litigation Intake Specialist plays a crucial role in our legal team and is responsible for assisting with the initial intake of potential litigation cases. The Litigation Intake Specialist will also assist the Subpoena Department by helping to ensure subpoena responses are completed timely and accurately. These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked () as essential on-site may still require partial on-site work to perform the role satisfactorily.

Requirements

High school diploma or equivalent, required.
2-4 years’ experience in a legal intake role or similar position within a law firm or legal department.
Strong knowledge of legal terminology and procedures related to litigation.
Excellent communication and interpersonal skills, with the ability to interact professionally with other departments and outside counsel.
Exceptional organizational skills and attention to detail.
Ability to work independently and prioritize tasks in a fast-paced environment.
Experience in Consumer Finance and/or Mortgage Servicing and/or Litigation background with a working knowledge of how to interpret pleadings, etc.
Proficiency in Microsoft Office Suite and legal case management software.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Nice To Haves

Bachelor's degree in Paralegal Studies, Legal Studies, or a related field preferred.

Responsibilities

Assist in file opening, which will include escalation review from other departments, service of process, general mail, etc. to determine whether our department will take over management of the litigation.
Support the Subpoena team by gathering documents responsive to subpoena requests to ensure accuracy of content to produce the requested information.
Maintain confidentiality and professionalism in handling sensitive client information and legal matters.
Manage intake databases or software systems to track and manage case intake and status.
Collaborate with other administrative staff to ensure seamless transition of cases from intake to legal representation.
Performs related duties as assigned by management.

Benefits

Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
Adoption Assistance
Tuition & Certification reimbursement
Employee Mortgage Loan Program
The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
Newrez NOW: Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.
1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
Matching Gifts Program - dollar-for-dollar up to $1,000
Access to grants, nonprofit resources, and volunteer opportunities
More than $6,000,000 donated since 2020
1 in 5 employees participates in at least one Employee Resource Group (ERG)