Litigation Counsel
About The Position
Turo seeks a Litigation Counsel to manage a high-volume, wide array of consumer-focused disputes, including vehicle damage claims and payment disputes, arising from Turo’s peer-to-peer car-sharing marketplace. This attorney will handle user disputes in online arbitration, help internal teams address a large volume of pre-arbitration user disputes and small claims matters, work with outside counsel to compel arbitration of user disputes filed in court, help respond to regulatory inquiries from state Departments of Insurance and Attorneys General related to user disputes, and provide strategic guidance to internal teams handling consumer escalations and claims disputes. The ideal candidate brings at least 3 years of relevant litigation experience, an entrepreneurial mindset, and the ability to deliver practical, business-focused legal advice in a fast-paced environment. This role is part of a 4-person litigation team (currently 1 attorney + 2 legal professionals) and reports to the Associate General Counsel, Litigation.
Requirements
- J.D. degree from an accredited law school and active membership in good standing with a state bar (or ability to obtain licensure in Arizona within 90 days of hire)
- 3+ of relevant litigation experience at a law firm and/or in-house legal department
- Demonstrated proficiency in all aspects of litigation management, including case assessment, pleading drafting, discovery management, settlement negotiation, trial preparation, and oral argument
- Strong writing and communication skills with ability to draft clear, persuasive legal documents and explain complex legal concepts
- Problem-solving capability with ability to think strategically while managing competing priorities and high-volume dockets
- Interpersonal skills and ability to work collaboratively across teams and with external counsel
Responsibilities
- Prepare evidence, attend hearings, and arbitrate cases in remote, online forums in all manner of user disputes.
- Review case files for a large volume of budding disputes and either help internal teams negotiate resolutions or prepare them for arbitration.
- Work with outside counsel to review briefing, respond to discovery, provide evidence, and source evidence and declarations in support of motions to compel arbitration and various insurance matters.
- Work with internal teams to respond to regulatory inquiries related to user complaints on a variety of issues.
- Help prepare responses to party discovery, defend depositions, and third-party subpoenas.
- Provide succinct, practical legal advice to internal teams—including Trust & Safety, Customer Experience, Claims, and Operations—on dispute escalations, consumer complaints, and litigation risk mitigation.
- Identify, review, analyze, and mitigate litigation risks; flag emerging dispute patterns to senior legal and business leadership.
- Approach legal matters with a customer-focused mindset while protecting Turo's interests; balance legal risk with business relationships.
- Balance thorough legal representation with cost-effective case management, applying appropriate triage and settlement strategies to high-volume dockets.
Benefits
- Competitive salary, equity, benefits, and perks for all full-time employees
- Employer-paid medical, dental, and vision insurance (Country specific)
- Retirement employer match
- Learning & Development stipend to invest in your professional development
- Turo host matching program
- Turo travel credit
- Cell phone and internet stipend
- Paid time off to relax and recharge
- Paid holidays, volunteer time off, and parental leave
- In-office lunch, office snacks, and fun activities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Ph.D. or professional degree
