About The Position

We are seeking a skilled BI-LIT Claims Examiner to manage litigated files and attend trials, conferences, mediations, and arbitrations. The successful candidate will investigate and gather all necessary information and documentation related to claims, evaluate liability and damages, and negotiate and settle claims. The BI-LIT Claims Examiner will also be responsible for maintaining electronic files, analyzing defense counsel's performance, and regularly reporting to the Claims Manager. In addition, you will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements.

Requirements

  • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)
  • 10+ years of claim handling experience, with 5+ of those years handling a pending of >60% in litigation
  • Transportation litigation (rideshare, auto, trucking, etc) is preferred but those with personal lines experience should still apply if they meet all other requirements.
  • You are not intimidated by an attorney, even if you are not one! You are the driver of the litigation strategy for any particular claim. You manage the discovery in the order and timing of events and hold attorney accountable
  • Understand transportation coverages.
  • Understand contractual risk transfer and additional insured forms
  • You have strong medical knowledge
  • You have a sense of urgency and understanding of how to manage time-sensitive demands
  • Ability and willingness to communicate both on the phone and in written form in a prompt, courteous, and professional manner
  • Strong analytical and negotiation skills. You will conduct your own negotiations directly with opposing counsel
  • Knowledge of multiple state statutes, including good faith claim handling practices, regulations, and guidelines
  • Ability to professionally collaborate with all stakeholders in a claim
  • Attention to detail, time management, and the ability to work independently in a fast-paced, remote environment
  • Curious and motivated by problem solving and questioning the status quo
  • Desire to engage in learning opportunities and continuous professional development
  • Willingness to travel for client and claims needs
  • Active insurance adjuster’s license by way of a designated home state, or home state

Nice To Haves

  • Transportation litigation (rideshare, auto, trucking, etc) is preferred but those with personal lines experience should still apply if they meet all other requirements.

Responsibilities

  • Manage litigated files and attend trials, conferences, mediations, and arbitrations.
  • Investigate and gather all necessary information and documentation related to claims.
  • Evaluate liability and damages.
  • Negotiate and settle claims.
  • Manage litigation cases related to auto claims disputes.
  • Maintain electronic files.
  • Analyze defense counsel's performance.
  • Regularly report to the Claims Manager.
  • Collaborate with product and engineering teams to give feedback and identify technology and process improvements.
  • Manage legal aspects of litigated cases, including evaluation of legal process and expenses.
  • Analyze and review auto insurance claims to identify areas of dispute.
  • Attend mediations, arbitrations, and court hearings as necessary.
  • Communicate regularly with clients, claims adjusters, attorneys, and other stakeholders.
  • Collaborate with defense counsel, claims counsel, and litigation claims management for strategic planning.
  • Develop and maintain positive working relationships with approved defense firms and other vendors in the industry.
  • Review legal documents and ensure compliance with initial suit-handling plan of action.
  • Serve as corporate representative for discovery review and depositions.
  • Appear as Corporate Representative at depositions and trials when needed.
  • Analyze policy language and reach appropriate coverage decisions.
  • Draft frequent and complex coverage correspondence.
  • Proactively manage primarily litigated claim files from inception to closure.
  • Direct and control the activities and costs of numerous outside vendors including defense counsel and coverage counsel, experts and independent adjusters.

Benefits

  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!
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