Litigation Claim Adjuster

Merchants Insurance Group • Bedford, NH

4d • $85,000 - $103,000 • Hybrid

About The Position

Merchants Insurance Group is seeking a Litigation Adjuster to join their Claims Legal Team in Bedford, New Hampshire. This role focuses on auto and premises liability claims, including New York Labor Law, construction defect, and third-party property damage claims. The position involves extensive interaction with internal colleagues, policyholders, agents, attorneys, and various claim-related service providers. Merchants Insurance Group is a well-regarded Property and Casualty Insurer in the Northeast, recognized for its performance and innovation.

Requirements

• A 4-year degree or equivalent work-related experience.
• A minimum of 3 years’ experience handling commercial lines claims.
• Ability to oversee and manage defense counsel, select and retain appropriate experts and develop appropriate resolution strategies.
• Exceptional organization, negotiation, verbal and written communication skills are required.

Nice To Haves

• Experience with New York Labor Law, construction defect and/or third-party property damage claims is a plus.
• Candidates with a JD and insurance defense experience looking for a new career path are encouraged to apply.
• Professional designations or working towards industry specific designations are a plus.

Responsibilities

• Cultivating relationships with claims and other internal staff, policyholders, attorneys, agents and a variety of service providers and experts all while working towards achieving the most optimal outcomes for Merchants and our policyholders.
• Providing a high level of customer service while managing a portfolio of complex and high exposure litigated claims involving complex liability and damage issues.
• Evaluating coverage by interpreting/applying policy language to claim facts and preparing appropriate and timely coverage position letters.
• Conducting and directing timely and quality claim investigation, evaluation and equitable settlement of all assigned claims.
• Ensuring timely and accurate reserves consistent with established reserving philosophy and practices.
• Negotiating fair and equitable settlements directly with attorneys.
• Identifying risk transfer opportunities through trade contracts and/or applicable law.

Benefits

• Welcoming and positive work environment.
• Colleague Appreciation events.
• Flexible work arrangements, including flex scheduling and summer hours.
• Hybrid work schedule.
• Competitive pay scale.
• Company bonus program.
• Generous paid time off package.
• Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.
• Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree