Literacy Associate

Chinese Mutual Aid Association Inc•Chicago, IL

1d•$38,000 - $42,000•Onsite

About The Position

Chinese Mutual Aid Association (CMAA) is a fast-paced, community-based, 501(c)(3) nonprofit organization, dedicated to fostering the integration of the low-income, Pan-Asian immigrant and refugee community into the United States. Established in 1981, CMAA has been a cornerstone of the Uptown community, providing programming for generations of low-income youth, adults, and senior citizens. We offer direct services, including afterschool & youth mentorship programming, job training & placement, elder care services, and social services such as citizenship & housing services. Chinese Mutual Aid Association (CMAA) seeks a mission-driven Literacy Associate to support our Adult Education programming. The Literacy Associate will growing and coordinating our Adult Volunteer Literacy program through volunteer cultivation, tutor-learner matching, and data reporting. This person will demonstrate skills in data collection, analysis, and reporting; cross-cultural communication; client-centered service; administrative filing, and a commitment to working with immigrant and refugee populations

Requirements

A bachelor’s degree in a relevant field (required)
1 year of experience teaching adults with limited English proficiency
Experience managing multiple projects and stakeholders to efficiently meet deadlines and deliverables
Ability to work both independently and as a team member, demonstrating cultural sensitivity to constituents
Experience managing multiple projects and a demonstrated ability to adhere to deadlines, particularly in regards to analyzing data
Proficiency with Google platforms, Microsoft Office, especially Excel/Google Sheets

Nice To Haves

Fluency in a second language preferred, but not required

Responsibilities

Conduct outreach to recruit and onboard new volunteer tutors using various communication channels (e.g., email, tabling, flyering, digital outreach).
Coordinate tutor onboarding, including initial intake, orientation, and training workshops.
Develop and maintain tutor support resources, including a tutor handbook and curated ESL resource lists.
Plan and execute tutor in-service professional development and appreciation events.
Conduct learner outreach and intake, including registration, placement assessment, and matching with tutors.
Support the matching process between tutors and learners based on needs, availability, and learning goals.
Administer standardized assessments in compliance with grant guidelines and testing protocols.
Coordinate with student support staff and program coordinators/managers to develop student support resources.
Maintain accurate and up-to-date volunteer and learner data in CMAA’s database and spreadsheets and their physical files
Assist with quarterly and annual grant reporting, ensuring alignment with ICCB and SOS grant requirements.
Support budget monitoring and alignment with program activities when needed.
Support monitoring visit reports and participate in program monitoring visits.
Maintain regular communication with tutors, learners, and partner organizations.
Respond to inquiries and provide referrals to external services when appropriate.
Represent CMAA at professional development events and network meetings.
Collaborate with Adult Education (ICCB) and Citizenship (NAI) teams to enhance integration and support across programs.
Identify opportunities for program growth, resource sharing, and community partnerships.

Benefits

Comprehensive Health benefits package to include medical, dental, and vision plans with employer contribution between 60%-90% of premiums
403(b) retirement plan with company match after one (1) year and fully vested at year six (6)
10 Company Holidays a year
Personal Time Off, Sick Leave, and Vacation time off policies
Parking/Transit benefits
Travel Reimbursements for eligible commuting routes
Career Development and Advancement Opportunities
Opportunities for growth and to give back to communities
Fun, high-energy culture!
Access to an exceptional leadership team
Relaxed dress code