Liquidity Product Management Associate

HSBC Global Services LimitedNew York, NY

About The Position

Global Payments Solutions (GPS) sits within HSBC’s Corporate and Institutional Bank, delivering cash management solutions to corporate and financial institution clients. With a network supporting 77% of global trade, our teams collaborate across borders to help clients meet their objectives worldwide. As Associate Liquidity Product Manager within GPS, you will help shape and grow our liquidity product portfolio. You will support product strategy, performance management, analytics, and business case development, working closely with Sales, Finance, Operations, Technology, Market Treasury, and Risk to deliver better client outcomes and sustainable business growth. This is a great role if you enjoy connecting the dots: market trends, client needs, product economics, and execution and communicating a clear story that gets things moving.

Requirements

  • Initiative-taker mindset and genuine interest in how a product “runs like a business” (clients, revenue, cost, risk)
  • Strong analytical skills, comfortable working with large datasets and turning analysis into a clear recommendation
  • Confidence in communication: concise writing, structured thinking, and strong presentation skills
  • Ability to manage multiple deliverables in a fast-paced environment and keep stakeholders aligned
  • Curiosity about transaction banking and a willingness to learn quickly in a complex, regulated environment
  • Experience working in a matrixed organization (or the maturity to navigate one effectively)

Responsibilities

  • Track and improve deposit and liquidity portfolio performance using dashboards, MI, and data-driven insights
  • Identify trends, drivers, and opportunities (e.g., pricing, client behavior, utilization, attrition) and translate them into actions
  • Support automation and smarter reporting to enable faster, better decisions
  • Contribute to product strategy by analyzing market dynamics, competitor landscape, and client feedback
  • Build business cases for product enhancements and commercial initiatives (benefits, costs, risks, dependencies, and success metrics)
  • Help define KPIs and performance targets and monitor delivery against plan
  • Support cross-functional initiatives with Sales, Client Services, Operations, Technology, Legal, Compliance, and Risk to improve client experience and product outcomes
  • Assist with product governance: documentation, controls, risk reviews, and proactive gap remediation
  • Drive continuous improvement by spotting friction points and proposing practical fixes
  • Create clear, compelling materials for senior stakeholders (performance readouts, recommendations, decision papers)
  • Communicate confidently across a matrixed organization—aligning teams on priorities, timelines, and outcomes
  • Partner with Sales and Service teams to support client journeys and commercialization

Benefits

  • tailored professional development opportunities
  • competitive pay and benefits package
  • robust Wellness Hub
  • welcoming and inclusive work environment
  • industry-leading volunteerism policy
  • generous matching gift program
  • comprehensive program of immersive Sustainability and Climate Change Initiatives
  • Employee Resource Groups
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