Liquid - Liquid Server

Kalispel Tribe Careers•Airway Heights, WA

15h•Onsite

About The Position

The Liquid server position will ensure guest satisfaction by assisting with delivering drink orders, greeting guests, and creating a fun experience while in the heart of the action on the casino floor! The ideal candidate will have knowledge of alcoholic beverages, excellent communication skills, and the ability to thrive in a fast-paced, high-energy environment.

Requirements

High school diploma or general education degree (GED).
Experience working as a waiter/waitress preferred.
Must possess excellent customer relations and customer service skills.
Ability to handle cash and give proper change.
Skill in identifying and resolving problems under pressure conditions.
Ability to learn and operate the POS system.
Ability to obtain and maintain a Tribal Work Permit.
Washington State Food Handlers Permit. - must obtain with 14 days of start date.
Hepatitis A vaccination.
Mandatory Alcohol Server Training (MAST) certification. - must obtain within 60 days of start date.
Available and willing to work nights, weekends and holidays as required.

Responsibilities

Use the POS system as trained
Greet guests in a friendly manner, take their beverage and food orders, serve the orders, clear all dishes & glassware from their table and present the guest check.
Collect payment from the guest and provide change when necessary.
Provide constant, attentive, and friendly service to all guests.
Educate the guests about the daily specials and answer any questions they may have.
Be knowledgeable about wine and be prepared to answer guest questions about wine pairing.
Communicate with your supervisor to resolve any guest questions in a timely manner.
Keep payments orderly and neat throughout your shift.
Sell beverages and alcohol beverages, plus refill beverages.
Maintain assigned sections and workstations.
Assist other servers with all the above to ensure total Teamwork.
Complete all side work in a timely and satisfactory manner to ensure a clean, neat work area with adequate supply level. Side work lists to be followed.
Maintain a clean and stocked server station.
Correctly perform all necessary paper and bookwork at shifts end.
Relay any complaints, problems, or positive remarks to shift supervisor.
Maintains confidential daily record keeping of tips.
Attend all training meetings.
Assist in other projects, as directed.