Linux Administrator - Internal Support

Culture Core Group•Calgary, AB

1d•CA$85,000•Remote

About The Position

Crafty Penguins is hiring a full-time Linux Administrator - Internal Support to collaborate with our growing team of Linux Specialists. This role requires you to creatively solve technical problems and extend high-level support to our internal team. In this role, the willingness to learn and be adaptable is absolutely essential. We are a Linux, Open Source, DevOps, and Kubernetes consulting company that utilizes a variety of tools to help clients in many industries in the areas of: server support, infrastructure design, cloud management, data backups, network security, disaster recovery, and more. We’re a team united by our daily habits of building trust, looking at the bigger picture, leaning into challenges, and being better today than yesterday. Crafty Penguins is based in Lethbridge, Alberta, however, this job posting is fully remote. If you’re a person who is driven by creativity and getting results, then this role is made for you.

Requirements

Strong knowledge of Linux-based operating systems
Rising to challenges and solving technical problems.
Thinking and working independently while collaborating with others to reach creative solutions
Following existing processes while suggesting ways to improve them
Communicating in a number of ways (writing and speaking) to both get things done and honour people
Constantly learning – at home, you probably have extra computers and other devices where you are “playing” with and improving on technology
Attention to detail, excellent organizational skills, aend superior time management skills
Ability to meet deadlines and self-manage your workload

Nice To Haves

You’ve worked at a company that does Linux consulting, or you’ve done this as a contractor
You’ve used a ticketing system like ConnectWise or some other tool to manage tickets and track time
Familiarity with: HTTP and Web pages, and the systems that serve them (Apache, Nginx, etc.)
Tuning for PHP processing (You know what PHP-FPM is)
Linux based Database Systems (MySQL, Postgresql, SQLite) and SQL in general
Internet / IP protocols like SMTP, DNS, DHCP, SSH. You should feel comfortable with every setting on your home Wifi Router.
Scripting languages. Bash, Python, and general software programming. You should be able to “code your way out of a wet paper bag”
Multiple Linux distributions (Debian/Ubuntu, Red Hat/Rocky, Suse)
Microservice Architecture Orchestration tools (Kubernetes/DockerSwarm)
Linux-based Hypervisor systems like Proxmox, KVM, Zen, etc.
Certifications on our platforms and products (AWS, Azure, K8S, RHEL, and the like)
2-year technical diploma (CIS or CS) or greater

Responsibilities

Communicate and support the internal team
Handle client requests as dispatched from Triage and Sr. Technicians
Process Linux patching tasks
Process Linux health check procedures
Internal, client support stack deployments for management, monitoring, and access
Technical documentation updates and new asset documentation for new clients
Working triage, reviewing inbound alerts/emails and dispatching
Performing testing on new deployments and products
Assisting Sr. Technicians
Time tracking for all hours worked
Some afterhours will be required
Have a ton of fun with an awesome team