Linkage to Care Specialist

AIDS Healthcare Foundation • Los Angeles, CA

6d

About The Position

The Linkage to Care Specialist contributes to AHF by acting as a friendly, helpful resource to clients and community partners. For clients who are newly diagnosed with HIV and/or are not currently in care, Linkage can answer any questions regarding living with HIV and disclosure of status, facilitate entrance into medical care, accompany clients to their first few appointments, make referrals to complementary services, and offer HIV testing to partners and friends among other things. The Linkage to Care Specialist enhances the reputation of AHF by linking individuals to care and providing compassionate and non-judgmental customer service. Linkage Specialists enable AHF to be of service to the community by providing support to individuals at a critical and potentially overwhelming moment. As a part of their work with the community organizations, Linkage builds and fosters relationships with agencies that offer support services, as well as those groups whose clients would benefit from AHF services. The Linkage to Care Specialist will work as a part of a close-knit team to play an important role in the continuum of HIV care by bridging testing with medical care and other services. Working closely with testing programs, Linkage is available immediately after a reactive result to guide the client through next steps. In connection with the healthcare centers, Linkage helps clients prepare for, and get oriented to their engagement in care, regardless of insurance status. The ultimate goal of AHF’s Linkage to Care Program is to assist clients through their HIV diagnosis and empower them to be proactive in taking care of themselves and protecting others.

Requirements

• Must ensure that the AHF Core Values and Mission stay top of mind with all that you do.
• Must be nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.
• Must work as part of a close-knit team.

Responsibilities

• Act as a friendly, helpful resource to clients and community partners.
• Answer questions regarding living with HIV and disclosure of status for newly diagnosed clients or those not currently in care.
• Facilitate entrance into medical care for clients.
• Accompany clients to their first few appointments.
• Make referrals to complementary services.
• Offer HIV testing to partners and friends.
• Enhance the reputation of AHF by linking individuals to care.
• Provide compassionate and non-judgmental customer service.
• Build and foster relationships with agencies that offer support services.
• Build and foster relationships with groups whose clients would benefit from AHF services.
• Be a passionate advocate for AHF's top initiatives.
• Ensure that AHF Core Values and Mission stay top of mind with all that you do.
• Work as part of a close-knit team to play an important role in the continuum of HIV care by bridging testing with medical care and other services.
• Be available immediately after a reactive result to guide the client through next steps.
• Help clients prepare for, and get oriented to their engagement in care, regardless of insurance status.
• Assist clients through their HIV diagnosis and empower them to be proactive in taking care of themselves and protecting others.

Benefits

• Comprehensive benefits to help our employees do and be their very best!
• Benefits are intended to enhance employee physical, financial, spiritual, and professional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed