Lineman
About The Position
The Line Service Professional supports daily aviation operations by providing customer service to aircraft crews and passengers on the ground. Duties include fueling and positioning aircraft, assisting with luggage, and communicating with customer service representatives by radio. Million Air serves private, military, and commercial aircraft and emphasizes teamwork and extraordinary customer experiences. This is an entry-level, non-exempt position with evening, weekend, and scheduled holiday shifts. The work takes place outdoors in all types of weather and involves contact with moving and stationary aircraft, with possible exposure to hazardous noise, chemicals, fumes, and machinery. No travel is expected. The position reports to the Line Service Manager.
Requirements
- High school diploma.
- Ability to work evenings, weekends, and holidays.
- Acceptable driving record; must be able to operate a motor vehicle and be insurable by the company’s insurance provider.
- Ability to pass a background check.
- Must pass pre-employment and random drug screening; the employer has a zero-tolerance drug-free policy.
- Strong computer skills, including Microsoft Office products.
- Basic mathematical knowledge.
- Ability to communicate with customers and employees in person, by phone, and via radio.
- Customer-focused and naturally outgoing/extroverted.
Nice To Haves
- Customer service experience in the service industry.
- Prior aircraft ground handling experience.
- Bilingual ability.
Responsibilities
- Greet passengers and crewmembers upon arrival.
- Coordinate with coworkers, clients, and vendors to provide ground services for general aviation aircraft, including fueling, lavatory, ground power, potable water, and catering delivery.
- Marshal, tow, and position aircraft on the ramp and in hangars.
- Handle fuel movement, including quality control, disposal, and paperwork.
- Perform daily checks and upkeep of crew cars and vehicles.
- Maintain safe, clean, and secure ramps and operations.
- Drive a shuttle vehicle with passengers.
- Attend monthly crew meetings.
- Complete annual recurrent training.
Benefits
- Matching 401(k) program.
- Paid time off (PTO).
- Medical coverage.
- Dental coverage.
- Vision coverage.
- Performance-based bonuses.
- Hourly rate increases after 3 months and 6 months.
- Available overtime.
- Meal discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
