Technician, Line Service 3rd Shift

MODERN AVIATION INC • Charlotte, NC

11d • $21 - $23 • Onsite

About The Position

The Line Service Technician (LST) is responsible for providing safe, efficient aircraft ground handling services while delivering exceptional customer service to aircraft owners, guests, and flight crews. This role is hands on and operations focused, supporting all arriving and departing aircraft with professionalism, urgency, and a positive attitude. This position is for the overnight shift, 10:00 PM to 6:00 AM.

Requirements

• High school diploma or equivalent
• Must be at least 18 years of age
• Must have open availability as work schedules vary, including evenings and weekends
• Valid driver’s license
• Strong verbal and written communication skills
• Strong mathematical aptitude

Nice To Haves

• Previous customer service experience preferred
• Basic knowledge of aircraft types and aircraft servicing practices preferred

Responsibilities

• Perform aircraft fueling, towing, parking, de icing, placement, and basic cleaning.
• Operate a wide range of aircraft ground support equipment in accordance with procedures and safety standards.
• Ensure timely and accurate delivery of all required ground support services for arriving and departing aircraft.
• Maintain continuous ramp awareness, including aircraft movement, FOD prevention, and changing weather conditions.
• Perform duties with attention to detail and minimal supervision.
• Promote safe operations by protecting customers, employees, aircraft, and equipment from harm.
• Follow all company policies, standard operating procedures, and safety regulations.
• Use sound judgment when making timely decisions during active operations.
• Support a safety focused culture by maintaining awareness of ramp hazards and operational risks.
• Deliver Modern Aviation’s exceptional service by assisting passengers and flight crews with professionalism and care.
• Greet customers with high energy, a positive attitude, and a willingness to exceed expectations.
• Anticipate customer needs, offer additional services, and represent Modern Aviation in a professional manner.
• Maintain a positive image with customers, vendors, partners, and airport stakeholders.
• Work effectively with other Line Service Technicians, Customer Service staff, and Operations leadership.
• Communicate clearly during aircraft movements and active operations.
• Perform additional duties as assigned by Shift Leads or Line Management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Company-paid life coverage
• Company-paid disability coverage
• 401(k) with company match
• Paid time off
• Paid holidays
• Additional voluntary benefit options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED