Line Locator Technician III

ACRT•Worcester, MA

17d•Onsite

About The Position

The Line Locator Technician III reports to the Project Manager and is responsible for accurately detecting, locating, and marking underground utility lines and pipes. The position requires attention to detail, a safety-focused mindset, physical activity, and the ability to work independently in changing field conditions. Employees begin their day at the local office to pick up a company vehicle, equipment, and assignments. Field work takes place outdoors in varying weather and environmental conditions.

Requirements

High school diploma or GED.
Must be at least 18 years of age.
Valid driver’s license and ability to meet applicable company driving requirements.
At least 5 years of previous line locating experience.
Documentation of completed Pipeline Operator Qualification (OQ) training and ability to meet applicable OQ requirements.
Ability to read, write, speak, and understand English sufficiently to perform essential duties safely and effectively.
Ability to independently read and interpret utility maps, prints, work tickets, and other technical documentation related to underground utilities.
Ability to safely and effectively use utility locating equipment and required field equipment.
Ability to use smartphones, tablets, laptops, GPS, and other electronic equipment needed to complete and document work.
Ability to work independently in the field with limited direct supervision.
Ability to manage time, prioritize multiple work tickets, and complete assignments within established timeframes.
Ability and willingness to work outdoors in varying weather and environmental conditions.
Ability to perform essential physical functions, including standing, walking, reaching, stooping, kneeling, crouching, and moving objects up to 50 pounds.
Ability to accurately document completed work and maintain attention to detail.
Ability to communicate professionally with customers, coworkers, and management.
Ability to consistently follow safety procedures and applicable utility, state, and federal requirements.
Ability to meet applicable drug and alcohol testing requirements.
Advanced attention to detail and accuracy; strong knowledge of safe utility locating practices; problem-solving and critical-thinking skills; ability to assess and troubleshoot field situations independently; strong time management, organization, and prioritization skills; safety-focused accountability; professional communication and customer-service skills; dependability and consistent attendance; and flexibility with changing assignments, schedules, and field conditions.

Nice To Haves

Extensive experience locating multiple utility types, including gas, electric, water, and telecommunications.
Experience using multiple types of utility locating equipment and techniques.
Experience with 811 ticketing systems and electronic field documentation.
Experience independently managing a high-volume workload or complex locating assignments.
Experience with GPS, electronic work-order systems, or field documentation applications.
Experience working directly with utility customers, contractors, or members of the public.
Experience troubleshooting difficult or complex locating situations.

Responsibilities

Receive and complete work tickets from the 811 system.
Read and interpret utility maps, prints, work tickets, and other documents showing underground utilities.
Use locating equipment and maps to identify underground utility lines and pipes.
Accurately mark the location and type of underground utilities using appropriate color-coded markings.
Use hand tools, including shovels, as needed to help pinpoint underground utilities.
Perform field work in varying weather and environmental conditions.
Follow applicable utility, state, federal, and company requirements for utility locating and marking.
Document completed work accurately using digital cameras, laptops, tablets, and other electronic devices.
Participate in safety meetings and follow established safety procedures.
Provide timely and accurate reports and documentation in accordance with established procedures.
Escalate questions, concerns, and field issues to the appropriate supervisor.
Promptly report customer, equipment, vehicle, and safety concerns.
Communicate professionally with customers and members of the public, provide general information about utility lines or locating activities when applicable, and refer complaints or concerns to the appropriate resource.
Use phones, tablets, computers, and other electronic devices to communicate and document work.
Perform other duties as assigned.

Benefits

Group health plans, including medical/prescription, dental, vision, and other coverage options.
Company-paid group life insurance, accidental death and dismemberment insurance, and short- and long-term disability.
Flexible Spending Accounts or a Health Savings Account option with company match.
Company-paid Employee Assistance Program for employees and eligible family members.
Automatic enrollment in the Employee Stock Ownership Plan at no cost.
Roth or Traditional 401(k) retirement plan with company match.
Paid vacation, paid holidays, paid wedding day, and paid Veterans Day off for veterans after 90 completed days of service for full-time employees.
Company vehicle for driver-based positions.
Gas card for the company vehicle, if applicable.
Company-provided cell phone or mobile allowance, if applicable.
Boot allowance from approved vendors.
Daily per diem for travel-based positions.