Line Locator Technician III

ACRT Services•Boston, MA

18d•Onsite

About The Position

The Line Locator Technician III reports to the Project Manager at Bermex, Inc. and is responsible for accurately detecting, locating, and marking underground utility lines and pipes. The role involves working independently in the field, using maps, work tickets, locating equipment, hand tools, and electronic devices to complete and document assigned work. It requires a safety-focused mindset, attention to detail, physical activity, and the ability to adapt to changing field conditions. Employees begin their day at the local office to pick up a company vehicle, equipment, and assignments. The position involves outdoor field work in varying weather and environmental conditions and communication with customers and the public. Candidates must have at least five years of line locating experience and provide documentation of completed Pipeline Operator Qualification (OQ) training while meeting applicable OQ requirements.

Requirements

High school diploma or GED.
Must be at least 18 years of age.
Valid driver’s license and ability to meet applicable company driving requirements.
At least 5 years of previous line locating experience.
Documentation of completed Pipeline Operator Qualification (OQ) training and ability to meet applicable OQ requirements for the position.
Ability to read, write, speak, and understand English sufficiently to safely and effectively perform essential duties.
Ability to independently read and interpret utility maps, prints, work tickets, and other technical documentation related to underground utilities.
Ability to safely and effectively use utility locating equipment and required field equipment.
Ability to use smartphones, tablets, laptops, GPS, and other electronic equipment required to complete and document work.
Ability to work independently in the field with limited direct supervision.
Ability to manage time, prioritize multiple work tickets, and complete assignments within established timeframes.
Ability and willingness to work outdoors in varying weather and environmental conditions.
Ability to perform essential physical functions, including standing, walking, reaching, stooping, kneeling, crouching, and moving objects up to 50 lbs.
Ability to document completed work accurately and maintain a high level of attention to detail.
Ability to communicate professionally with customers, coworkers, and management.
Ability to consistently follow applicable safety procedures and utility, state, and federal requirements.
Ability to meet applicable drug and alcohol testing requirements.
Advanced attention to detail and accuracy, strong knowledge of safe utility locating practices, and strong problem-solving and critical-thinking skills.
Ability to assess and troubleshoot complex field situations independently.
Strong time management, organization, and prioritization skills, including managing multiple tickets and changing daily priorities.
Safety-focused and accountable approach to completing work.
Professional communication and customer-service skills, including interacting professionally with dissatisfied or difficult customers.
Dependability, consistent attendance, and flexibility with changing assignments, schedules, and field conditions.

Nice To Haves

Extensive experience locating multiple utility types, including gas, electric, water, and telecommunications.
Experience using multiple types of utility locating equipment and techniques.
Experience with 811 ticketing systems and electronic field documentation.
Experience independently managing a high-volume workload or complex locating assignments.
Experience working with GPS, electronic work-order systems, or field documentation applications.
Experience working directly with utility customers, contractors, or members of the public.
Experience troubleshooting difficult or complex locating situations.

Responsibilities

Receive and complete work tickets from the 811 system.
Read and interpret utility maps, prints, work tickets, and other technical documentation showing underground utilities.
Use locating equipment and maps to identify underground utility lines and pipes.
Accurately mark the locations and types of underground utilities using appropriate color-coded markings.
Use hand tools, including shovels, as needed to help pinpoint underground utilities.
Perform field work in varying weather and environmental conditions.
Follow applicable utility, state, federal, and company requirements for utility locating and marking.
Document completed work accurately using digital cameras, laptops, tablets, and other electronic devices.
Participate in safety meetings and follow established safety procedures.
Provide timely and accurate reports and documentation in accordance with established procedures.
Escalate questions, concerns, and field issues to the appropriate supervisor.
Promptly report customer, equipment, vehicle, and safety concerns.
Communicate professionally with customers and members of the public and provide general information about utility lines or locating activities when applicable.
Refer customer complaints or concerns to the appropriate resource.
Use phones, tablets, computers, and other electronic devices to communicate and document work.
Perform other duties as assigned.

Benefits

Group health plans, including medical/prescription, dental, vision, and other coverage options.
Company-paid group life insurance, accidental death and dismemberment insurance, and short- and long-term disability.
Flexible Spending Accounts or a Health Savings Account option with company match.
Company-paid Employee Assistance Program for employees and eligible family members.
Automatic enrollment at no cost in the Employee Stock Ownership Plan (ESOP).
Roth or Traditional 401(k) retirement plan with company match.
Paid vacation after 90 completed days of service for full-time employees.
Paid holidays after 90 completed days of service for full-time employees.
Paid wedding day after 90 completed days of service for full-time employees.
Paid Veterans Day off for veterans after 90 completed days of service for full-time employees.
Company vehicle for driver-based positions.
Gas card for company vehicle, if applicable.
Company-provided cell phone or mobile allowance, if applicable.
Boot allowance from approved vendors.
Daily per diem for travel-based positions.