Line Locator Technician II

ACRT Services•Boston, MA

18d

About The Position

Bermex, Inc. provides utility consulting services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software services, and water, gas, and electric meter reading and installation. The Line Locator Technician II reports to the Project Manager and is responsible for detecting, locating, and marking underground utility lines and pipes. The position requires careful attention to detail, a safety-focused approach, physical field work, and independent work in changing conditions. The technician receives and completes work tickets from the 811 system, interprets utility maps and related documentation, uses locating equipment to identify underground utilities, and marks their location and type using appropriate color codes. Duties also include using hand tools as needed, documenting completed work electronically, following applicable requirements and safety procedures, participating in safety meetings, and communicating professionally with customers and the public. The position may require travel, with the percentage depending on the project, and work outdoors in varying weather and environmental conditions.

Requirements

High school diploma or GED.
Must be at least 18 years of age.
Valid driver’s license and ability to meet applicable company driving requirements.
2–4 years of previous line locating experience.
Documentation of completed Pipeline Operator Qualification (OQ) training and ability to meet applicable OQ requirements.
Ability to read, write, speak, and understand English sufficiently to safely and effectively perform the essential duties.
Ability to read and interpret utility maps, prints, work tickets, and other technical documentation related to underground utilities.
Ability to safely and effectively use utility locating equipment and other required field equipment.
Ability to use smartphones, tablets, laptops, GPS, and other electronic equipment required to complete and document assigned work.
Ability to work independently in the field with limited direct supervision.
Ability to manage time, prioritize work tickets, and complete assigned work within established timeframes.
Ability and willingness to work outdoors in varying weather and environmental conditions.
Ability to perform essential physical functions, including standing, walking, reaching, stooping, kneeling, crouching, and moving objects up to 50 lbs.
Ability to accurately document completed work and maintain attention to detail.
Ability to communicate professionally with customers, coworkers, and management.
Ability to follow applicable safety procedures and utility, state, and federal requirements.
Ability to meet applicable drug and alcohol testing requirements.
Strong attention to detail and accuracy, knowledge of safe utility locating practices, and a safety-focused approach.
Strong time management, organization, prioritization, problem-solving, and critical-thinking skills; ability to manage multiple tickets and changing daily priorities.
Professional communication and customer-service skills, dependability, consistent attendance, and ability to interact professionally with dissatisfied or difficult customers.
Flexibility with changing assignments, schedules, and field conditions.

Nice To Haves

Experience locating multiple utility types, including gas, electric, water, and telecommunications.
Experience using multiple types of utility locating equipment.
Experience with 811 ticketing systems and electronic field documentation.
Experience working independently in a high-volume or production-driven locating environment.
Experience working with GPS, electronic work-order systems, or field documentation applications.
Experience working directly with utility customers, contractors, or members of the public.

Responsibilities

Receive and complete work tickets from the 811 system.
Read and interpret utility maps, work tickets, prints, and other documentation showing underground utilities.
Use locating equipment and maps to identify underground utility lines and pipes.
Accurately mark the location and type of underground utilities using appropriate color-coded markings.
Use hand tools, including shovels, as necessary to help pinpoint underground utilities.
Perform field work in varying weather and environmental conditions.
Follow applicable utility, state, federal, and company requirements for utility line locating and marking.
Document completed work accurately using digital cameras, laptops, tablets, smartphones, GPS, or other electronic devices.
Participate in safety meetings and follow established safety procedures.
Provide timely and accurate reports and documentation in accordance with established procedures.
Escalate questions, concerns, and field issues to the appropriate supervisor.
Promptly report customer, equipment, vehicle, and safety concerns.
Communicate professionally with customers and members of the public, providing general information about utility lines or locating activities when applicable.
Refer customer complaints or concerns to the appropriate resource.
Perform other duties as assigned.

Benefits

Group health plans, including medical/prescription, dental, vision, and other coverage options.
Company-paid group life insurance, accidental death and dismemberment insurance, and short- and long-term disability.
Flexible Spending Accounts or a Health Savings Account option with company match.
Company-paid Employee Assistance Program for employees and eligible family members.
Automatic enrollment in the Employee Stock Ownership Plan at no cost.
Roth or Traditional 401(k) retirement plan with company match.
Paid vacation for full-time employees after 90 completed days of service.
Paid holidays for full-time employees after 90 completed days of service.
Paid wedding day for full-time employees after 90 completed days of service.
Veterans Day paid time off for veterans.
Paid sick time for New York-based positions only.
Company vehicle for driver-based positions.
Gas card for company vehicle, if applicable.
Company-provided cell phone or mobile allowance, if applicable.
Boot allowance from approved vendors.
Daily per diem for travel-based positions.