Line Locator Technician I

ACRT Services•Worcester, MA

18d•Onsite

About The Position

The Line Locator Technician reports to the Project Manager and detects, locates, and marks underground utility lines and pipes. The position involves independently completing field work in changing outdoor conditions, following safety procedures and applicable utility, state, federal, and company requirements, and accurately documenting completed work. Employees begin each day at the local office to collect their company vehicle, equipment, and assignments.

Requirements

High school diploma or GED.
Must be at least 18 years of age.
Valid driver’s license and ability to meet applicable company driving requirements.
No prior line locating experience is required; training will be provided.
Ability to successfully complete and maintain required Pipeline Operator Qualification (OQ) training.
Ability to read, write, speak, and understand English sufficiently to safely and effectively perform essential duties.
Ability to understand and follow written and verbal instructions, utility maps, work tickets, procedures, and daily assignments.
Ability to use smartphones, tablets, laptops, and other electronic equipment required to complete and document assigned work.
Ability to work independently in the field with limited direct supervision.
Ability to manage time, prioritize assigned work, and complete work within established timeframes.
Ability and willingness to work outdoors in varying weather and environmental conditions.
Ability to perform essential physical functions, including standing, walking, reaching, stooping, kneeling, crouching, and moving objects up to 50 lbs.
Ability to accurately document completed work and maintain attention to detail.
Ability to communicate professionally with customers, coworkers, and management.
Ability to follow applicable safety procedures and utility, state, and federal requirements.
Ability to meet applicable drug and alcohol testing requirements.
Strong attention to detail and accuracy; a safety-focused approach; time management, organization, and prioritization skills; ability to multitask and adapt to changing priorities; problem-solving and critical-thinking skills; professional communication and customer-service skills; dependability and consistent attendance; ability to interact professionally with dissatisfied or difficult customers; and flexibility with changing assignments, schedules, and field conditions.

Nice To Haves

One or more years of experience in line locating, utilities, construction, field services, or other outdoor field work.
Experience reading utility maps, prints, work tickets, or similar technical documents.
Experience using utility locating equipment or other electronic field equipment.
Experience working independently in a field-based, route-based, or production-driven environment.
Experience using mobile devices, GPS, electronic work-order systems, or field documentation applications.
Experience working around underground utilities or within utility safety requirements.

Responsibilities

Receive and complete work tickets from the 811 system.
Read and interpret utility maps and work tickets showing underground utilities.
Use locating equipment and maps to identify underground utility lines and pipes.
Mark the location and type of underground utilities using appropriate color-coded markings.
Use hand tools, including shovels, as needed to help pinpoint underground utilities.
Perform field work in varying weather and environmental conditions.
Follow applicable utility, state, federal, and company requirements for utility line locating and marking.
Document completed work using digital cameras, laptops, tablets, and/or other electronic devices.
Participate in safety meetings and follow established safety procedures.
Provide timely and accurate reports and documentation according to established procedures.
Escalate questions, concerns, and field issues to the appropriate supervisor.
Promptly report customer, equipment, vehicle, and safety concerns.
Communicate professionally with customers and members of the public, providing general information about utility lines or locating activities when applicable.
Refer customer complaints or concerns to the appropriate resource.
Use phones, tablets, computers, and other electronic devices to communicate and document work.
Perform other duties as assigned.

Benefits

Group health plans, including medical/prescription, dental, vision, and other coverage options.
Company-paid group life insurance, accidental death and dismemberment insurance, and short- and long-term disability.
Flexible Spending Accounts or a Health Savings Account option with company match.
Company-paid Employee Assistance Program for employees and eligible family members.
Automatic enrollment at no cost in the Employee Stock Ownership Plan (ESOP).
Roth or Traditional 401(k) retirement plan with company match.
For full-time employees after 90 completed days of service: paid vacation, paid holidays, and a paid wedding day.
Paid Veterans Day off for veterans.
Paid sick time for New York-based positions only.
Company vehicle for driver-based positions.
Gas card for company vehicle, if applicable.
Company-provided cell phone or mobile allowance, if applicable.
Boot allowance from approved vendors.
Daily per diem for travel-based positions.