Local Delivery Driver (Memphis, TN)

Lowe's Home Centers•Smyrna, TN

1d•Onsite

About The Position

As a Line Haul Driver II, you will spend your day navigating your truck through your assigned market routes, managing deliveries with the independence your experience has earned. You will start by coordinating with branch managers to plan your schedule, then hit the road to ensure products reach our Pro customers safely and on time. Beyond driving, you will be on-site building relationships with customers, working alongside the sales team, and providing the kind of reliable service and responsive support that keeps businesses running smoothly. This role is an individual contributor position.

Requirements

High School or GED General Studies or technical graduate
1-2 Years Experience with box truck driving; Gross Vehicle Weight ranging from 14,500 lbs. to 26,000 lbs.
Physical fitness to move continuously throughout the facility, lift up to 40 pounds, and operate power equipment.
Ability to comply with DOT and CDL regulations (if applicable).
Valid medical certificate or ability to obtain one upon employment.
Delivery Drivers may work flexible shifts, with voluntary and scheduled overtime as needed (additional pay for overtime).
DL NUMBER - Driver License, Valid and in State
Valid state issued driver's license

Nice To Haves

Less than 1 year Experience operating forklift/power equipment such as lifts, order pickers, and similar equipment
Less than 1 year Experience performing in-home delivery or retail customer service

Responsibilities

Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery.
May support with warehouse operations as needed, to include pulling, checking, stocking and other tasks.
Make time-sensitive decisions independently to optimize routes, solve delivery challenges, and maintain customer satisfaction with minimal supervision.
Execute specialized deliveries by managing line haul routes between branches.
Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates).
Escalates customer, complaints, dissatisfaction, and procedure violations.
Partners with sales team and other departments to ensure efficient and coordinated customer service.
Adheres to all safety and compliance guidelines, to include policy and procedure for the operation of company vehicles and warehouse equipment.
Line Haul: Route, load, and deliver products received daily in the line haul market from a supporting branch to our customers.
As needed, partner with Sales team to provide additional on-site customer engagement (e.g., trouble shooting customer issues, build relationships).
In Apartment Delivery (IAD): Delivers and unloads merchandise within apartment buildings, per customer direction.