Limo and Shuttle Driver

Four Winds Casinos•New Buffalo Township, MI

3h•Onsite

About The Position

Responsible for the safe operation and transport of limousines and/or shuttle busses on and off property for guests of the property. This role involves assisting guests with transportation services, driving conservatively, and maintaining a working knowledge of the property's facilities and special events. The driver is responsible for inspecting vehicles, conducting safety inspections, and reporting any maintenance needs. Additionally, the driver will operate the employee shuttle bus as required and communicate effectively with the Transportation Manager. A key aspect of this role is ensuring a maximum level of guest service and satisfaction, maintaining written records of all trips, and presenting a clean, neat, and well-groomed appearance. The position also promotes an atmosphere of fun for casino guests and encourages mutual respect, dignity, and integrity among employees.

Requirements

Must possess a valid CDL class B with P endorsement from the state.
Must have a good driving record.
Must have or be able to obtain a valid DOT medical certificate.
Requires a Level 4 Gaming License.
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
Ability to respond to common inquiries from other employees or guests.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense reasoning to variety of situations.

Nice To Haves

High school diploma or general education degree (GED) preferred.

Responsibilities

Assists guests promptly and courteously with transportation services.
Drives conservatively, announcing stops and answering general questions about the property and the local community.
Maintains a working knowledge of the property’s facilities, as well as special events on property, in order to advise guests and fellow employees of same.
Inspects vehicles prior to occupancy, verifying that everything is clean, well-stocked and in good working order.
Conducts routine safety inspections of vehicles before and after every trip, reporting any problems or maintenance needs to management.
Drives the employee shuttle bus as required.
Effectively communicates with the Transportation Manager, to report any mechanical difficulties and/or maintenance needs of property-owned vehicles.
Presents a clean, neat and well-groomed appearance.
Ensures a maximum level of guest service and satisfaction is achieved and maintained.
Maintains written records of all trips, number of passengers, departure and arrival times, dispatcher’s name and destinations.
Held accountable for the accuracy and thoroughness of departmental records and reports.
Creates an atmosphere of fun for all casino guests.
Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.