Lighting and Appliance Installation Associate

FERGUSON•Indianapolis, IN

3d•Onsite

About The Position

Ferguson has an exciting opportunity to join our In-House Delivery & Installation Team as a Lighting and Appliance Installation Associate. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across a variety of industries. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other.

Requirements

Prior experience with Lighting, construction, kitchen, plumbing, home appliance products, or installations preferred
Valid state issued license is required.
Must be at least 21 years of age.
Possession of a DOT Medical Card or the ability to obtain a DOT Medical Card.
With the assistance of lifting equipment such as stair climber, oven lifts, and/or air sled, must be able to lift 50+ pound objects frequently and 90+ pound objects occasionally.
Ability to deliver “white glove service” to customers, excellent customer service skills are a must!
Document important job notes in a way a non-tradesperson would understand.
Possess organization, time management, and creative problem-solving skills.
Ability to deal with a vast array of customers with varying levels of product knowledge.
Mechanical skills and willingness to learn – plumbing, electrical, and carpentry skills are preferred.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Pre-employment drug and background screening required

Nice To Haves

Tools- plus if you have your own but we will supply specific needed for the role.

Responsibilities

Able to perform basic lighting and appliance installations as well as possess the desire to learn custom lighting installations.
Ensure the installed lights are damage free, accurately installed according to manufacturer’s specifications, and are fully functioning.
Interact expertly and courteously with builders, designers, and on-site customers – you take care of a vast array of customers.
Provide service repair options, estimates, and timeframes to customers.
Troubleshoot and diagnose appliance issues.
Be responsible for providing driver duties and responsibilities.
Additional duties as required to include, but not limited to, completing office paperwork notating service calls.
Attend company paid installation training seminars and certifications to stay up-to-date on all product changes.