Lift Ops Ticket Checker

MOUNTAIN CAPITAL PARTNERS•Eden, UT
•Onsite

About The Position

As a Ticket Checker, you are one of the first team members guests interact with when hitting the slopes! You will play a vital role in keeping lift lines organized, validating guest passes, and setting a positive, welcoming tone for the day. This role is ideal for individuals who enjoy customer service, working outdoors, and engaging with a high-energy crowd!

Requirements

  • Must be at least 16 years old (or 18+ based on resort policy).
  • Strong interpersonal skills, enthusiastic attitude, and clear communication in English.
  • Must be able to work weekends, holidays, and peak periods.
  • Must have dependable winter transportation to arrive on time for scheduled shifts.
  • Must be comfortable standing outdoors in cold, windy, and snowy alpine weather for extended periods.
  • Ability to lift, push, or pull up to 50 lbs, operate hand scanners, and perform light snow removal.

Nice To Haves

  • Skiing or riding ability is helpful depending on station assignment.

Responsibilities

  • Scan and verify all lift passes, day tickets, and credentials to ensure valid access.
  • Maintain knowledge of all pass types, promotions, and resort policies.
  • Organize and merge lift lines efficiently to minimize wait times and maximize chair capacity.
  • Greet guests warmly, answer questions about resort terrain, dining, and daily events, and assist in resolving ticket issues.
  • Assist Lift Operations with morning set-up and evening teardown of maze poles, ropes, and signage.
  • Perform routine snow clearing around scanning zones and maze entry points.
  • Remain vigilant for potential safety hazards in line, assist with misloads, and support team members in emergency situations.
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