Lift Operator

Boyne Resorts•Harbor Springs, MI

12d•Onsite

About The Position

As a Lift Operator at The Highlands at Harbor Springs, you will play an important role in creating a safe, welcoming, and enjoyable experience for our guests. You will be responsible for the safe and efficient operation of aerial and surface lifts, assisting guests with loading and unloading, monitoring lift equipment, and maintaining a clean and safe lift station. You will provide friendly and professional service to guests while promoting The Highlands' products, services, and overall guest experience.

Requirements

Must be at least 18 years of age
High School Diploma or GED required
No prior experience required; training will be provided
Valid driver’s license required
Ability to work outdoors for extended periods in winter weather conditions
Ability to stand, walk, shovel snow, and perform physical work throughout the shift
Strong commitment to safety and attention to detail
Reliable, punctual, and able to work effectively as part of a team
Availability to work weekends, holidays, evenings, and varied shifts

Responsibilities

Greet and assist guests in lift lines and at loading and unloading areas
Operate aerial and surface lifts safely and efficiently in accordance with established safety standards and procedures
Safely assist guests with loading and unloading from chairlifts and surface lifts
Monitor lift operations and promptly report equipment concerns or operational issues to the appropriate supervisor
Assist with managing guest flow and maintaining an orderly lift line
Maintain a safe and accessible work area by shoveling snow, clearing ramps, and keeping lift stations free of obstructions
Maintain appropriate snow levels throughout the lift station area
Provide clear, courteous, and friendly communication to guests and co-workers
Assist with lift opening and closing procedures
Set up, maintain, and remove signs, fencing, and lift-line mazes as needed
Inspect, record, and report the condition of lift machinery and equipment as directed
Understand and promote The Highlands' products, services, and guest offerings
Perform other duties as assigned